HTTP 500 Internal Error
Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu
When you sign in to Outlook Web App, you may get this error in your Web browser if you're running Internet Explorer 7 or a later version.
Error Message |
HTTP 500 Internal Error Liveld authentication code has returned error 0x8004920a, indicating that there is a problem with your server configuration. Please check the Application Event Log for detailed information and correct the problem. |
How do I fix the problem?
- Click Tools > Delete Browsing History.
- In the Temporary Internet Files section, select Delete files.
- In the Cookies section, select Delete cookies.
- Click Yes when you're prompted to delete.
- Sign in to your e-mail by opening a new browser window.
- What if I want to know more?