Troubleshooting MBAM

  • Article

Applies To: Microsoft BitLocker Administration and Monitoring

Troubleshooting content is not included in the help content for Microsoft BitLocker Administration and Monitoring (MBAM). Instead, troubleshooting information for Microsoft BitLocker Administration and Monitoring can be found on the TechNet Wiki (https://go.microsoft.com/fwlink/?LinkId=224905).

How to Find Troubleshooting Information

Use the guidance that follows to find troubleshooting and additional information for Microsoft BitLocker Administration and Monitoring.

Search the MDOP Documentation

To find help for Microsoft BitLocker Administration and Monitoring, first perform a scoped search in the Microsoft Desktop Optimization Pack (MDOP) Online Help product documentation. If your issue is not addressed in the Online Help documentation, search for Microsoft BitLocker Administration and Monitoring troubleshooting information in the TechNet Wiki. The TechNet Wiki portal offers guidance contributed by Microsoft teams and community-generated troubleshooting information.

To search the MDOP OnlineHelp documentation

  1. In a web browser, locate the MDOP OnlineHelp home page (https://go.microsoft.com/fwlink/?LinkId=224906).

  2. In the Search MDOP Help search box on the MDOP Online Help home page, enter the search terms or briefly describe your issue.

  3. Review the search results for your issue.

To search the TechNet Wiki

  1. In a web browser, locate the TechNet Wiki home page (https://go.microsoft.com/fwlink/?LinkId=224905).

  2. In the Search TechNet Wiki search box located on the TechNet Wiki home page, enter the search terms or briefly describe your issue. Be sure to include the word “MBAM” to help scope your search.

  3. Review the search results for your issue.

How to Create a Troubleshooting Article

If you have a troubleshooting tip or best practice to share that is not already included in the MDOP OnlineHelp or TechNet Wiki, you can also create your own TechNet Wiki articles.

To create a TechNet Wiki troubleshooting or best practices article

  1. In a web browser, locate the TechNet Wiki home page (https://go.microsoft.com/fwlink/?LinkId=224905).

  2. Log on with your Windows Live ID.

  3. Review the Wiki: Getting Started (https://go.microsoft.com/fwlink/?LinkId=224937) information to learn about the TechNet Wiki and its articles.

  4. Select Post an article >> at the end of the Getting Started section.

  5. On the Wiki article Add Page page on the tool bar, click Insert Template, select the troubleshooting article template (Troubleshooting.html), and then click Insert.

  6. Give the article a descriptive title and then overwrite the template information to create your troubleshooting article.

  7. After reviewing your article, create the following tags to help others find your article:

    1. Troubleshooting

    2. MBAM

  8. Click Save to publish the article to the TechNet Wiki.

See Also

Concepts

BitLocker Administration and Monitoring Home
Getting Started With MBAM
Deploying MBAM

Other Resources

Planning for MBAM
Operations for MBAM