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Configuring the Agent Desktop UI

You can choose between two options when you configure the Agent Desktop UI:

  • Desktop.cs – This option provides a UI with immobile components that are packaged as a whole.
  • DesktopToolbar.cs – This option provides a UI with mobile floating components.

To use Desktop.cs

  1. In Visual Studio, open the Microsoft.Ccf.Samples.Csr.AgentDesktop project.
  2. Right-click Desktop.cs, and then select Include in Project.
  3. To exclude DesktopToolbar.cs, right-click DesktopToolbar.cs, and then select Exclude From Project.

To use DesktopToolbar.cs

  1. In Visual Studio, open the Microsoft.Ccf.Samples.Csr.AgentDesktop project.
  2. Right-click DesktopToolbar.cs, and then select Include In Project.
  3. To exclude Desktop.cs, right-click Desktop.cs, and then select Exclude From Project.