CRMQueue Class
The CRMQueue class contains methods that you can use to manage queues. There are three types of queues:
- A public queue is a queue that is created by the business unit to help organize where activities and cases should be routed.
- A private queue is a queue that contains all items assigned to a user that they have not started working on yet.
- A work in progress queue is a queue that contains all items assigned to a user that they are currently working on.
There are no properties for this class.
For more information about using XML, see XML Document Object Model
System.Object
System.MarshalByRefObject
System.ComponentModel.Component
System.Web.Services.Protocols.WebClientProtocol
System.Web.Services.Protocols.HttpWebClientProtocol
System.Web.Services.Protocols.SoapHttpClientProtocol
CRMQueue
[Visual Basic .NET]
Public Class CRMQueue
Inherits System.Web.Services.Protocols.SoapHttpClientProtocol
[C#]
public class CRMQueue : System.Web.Services.Protocols.SoapHttpClientProtocol
[C++]
public __gc class CRMQueue: public System.Web.Services.Protocols.SoapHttpClientProtocol
The CRMQueue class exposes the following methods.
Method | Description |
Create | Creates a new public queue. |
CreateAndRetrieve | Creates a new public queue and then retrieves it. |
Delete | Deletes a public queue. |
Retrieve | Retrieves a queue. |
RetrieveByObject | Retrieves all queues that are associated with the specified object (incident or activity). |
RetrieveQueues | Retrieves private, WipBin, or public queues for the specified business or organization. |
Update | Updates a public queue. |
UpdateAndRetrieve | Updates a public queue and then retrieves it. |
Requirements
Namespace: Microsoft.CRM.Proxy
Assembly: microsoft.crm.proxy.dll
See Also