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Microsoft Dynamics CRM (Customer Relationship Management) is a Microsoft solution that uses Microsoft .NET-connected technologies to automate day-to-day tasks for sales, customer service, field service, call center, and marketing professionals. Use these pages as a resource to help implement Microsoft Dynamics CRM in your enterprise.
Resources for IT Professionals
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Microsoft Dynamics CRM 4.0 |
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Microsoft Dynamics CRM 3.0 |
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Microsoft CRM 1.2 |