Step 2: Activate QoE Monitoring Server

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

During this step, the QoE Monitoring Server will be activated, and information about the service will be published in Active Directory.

To activate the QoE Monitoring Server on a server other than the back-end database, you must install SQL-DMO on the computer. To install SQL-DMO, do one of the following:

  • If you are using SQL Server 2000 SP4, you can install SQL-DMO by running SQL Server 2000 Setup and installing the client tools.

  • The database server can be running either the 32-bit or 64-bit version of SQL Server 2005 SP1. In either case, you install SQL-DMO from the Backwards Compatibility Components package, which is included on the SQL Server 2005 installation CD. You can also download this package from the Microsoft Web site at https://r.office.microsoft.com/r/rlidOCS?clid=1033&p1=sqlback.

    Note

    To activate a QoE Monitoring Server, you must be logged on to the server as a member of the DomainAdmins group or of the RTCUniversalServerAdmins group.

To activate the QoE Monitoring Server

  1. In the Deployment Wizard, at Step 2: Activate QoE Monitoring Server, click Run.

  2. On the Welcome to the QoE Monitoring Server Activation Wizard page, click Next.

  3. On the Select Service Account page, type the name of a new or existing service account to use for this server, and then type the password for the account. The default account is RTCComponentService. If you create a new account, ensure that you use a strong password that meets the Active Directory password requirements of your organization. When you are finished, click Next.

  4. On the Select SQL Server Instance page, in the SQL Server instance box, type the name of the database instance that will be used by the QoE Monitoring Server, and then click Next.

  5. On the Reuse Existing Database page, if you want to overwrite an existing QoE Monitoring Server database with a new database, then select the Replace any existing database check box. If you want to keep the default setting, which is to reuse the database, then clear the check box. When you are finished, click Next.

    Note

    To check if you have an existing database, check if your SQL Server instance contains a database name that is "QoEMetrics."

  6. On the Location for Database Files page, type the location for the database files and the location of the database transaction logs. When you are finished, click Next.

    Note

    If your QoE Monitoring Server database is located on another computer, the Browse button will be disabled.

  7. On the Ready to Activate page, click Next.

  8. When the wizard has completed, select the View the log file when you click Finish check box, and then click Finish.

  9. In the log file, verify that <Success> appears under the Execution Result column. Look for <Success> Execution Result at the end of each task to verify the server was activated. Close the log window when you finish.