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Other Scenarios

  • Article

In addition to the other scenarios listed in this section, you can use Microsoft Unified Communications Managed API (UCMA) 3.0 to create the kinds of applications listed in this topic. For information about types of applications, see Trusted Applications.

Enterprise-wide Instant Messaging Automata (IM Bots) and Interactive Voice Response systems

  • Create query-response automata for information access.

  • Create a Music on Hold server.

  • Create a Personal Virtual Assistant.

Conferencing

  • Create a conference-bridging application.

  • Create an application that records conference calls to archive proceedings of the conference.

  • Schedule, retrieve, and manage conferences.

Web Applications

  • Create a Web client or emulate similar Microsoft Lync 2010 functionalities for Web conferencing, Presence, and contacts and group management.

  • Create a Web service, such as a Web conference scheduling service or third-party call controller application.