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Root site URI for SAP workflow task is not valid - Event 3019 (Duet Enterprise)

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Applies to: Duet Enterprise for Microsoft SharePoint and SAP

Alert Name:   Root site URI for SAP workflow task is not valid

Event ID:   3019

Summary

When an SAP workflow is created or updated, the URL of the SAP workflow feature root site is passed to the API to identify the SAP workflow. The root site that is passed to the API must be a root site for the workflow site that is configured as a SAP workflow task type.

Symptoms

The following symptoms might appear:

  • On the workflow site, new tasks cannot be created for an SAP workflow application and existing tasks cannot be approved.

  • This event appears in the event log:

    Event ID: 3019 Description: The root site URL is not valid.

Cause

The Duet Enterprise workflow feature is not activated on the SAP workflow site that is passed to SharePoint Server.

Resolution

Activate the Duet Enterprise workflow feature

  1. Verify that you have the following administrative credentials:

    • You must be a member of the site collection administrators group on the site collection that you are configuring.

  2. On the top level of the site collection, on the Site Actions menu, click Site Settings.

  3. On the Site Settings page, in the Site Collection Administration section, click Site collection features.

  4. On the Features page, click Activate next to the Duet Enterprise Workflow feature.

    The Status column displays “Active” to indicate that the feature is now active.