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SAP workflow task URL is incorrect for root site - Event 3018 (Duet Enterprise)

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Applies to: Duet Enterprise for Microsoft SharePoint and SAP

Alert Name:   SAP workflow task URL is incorrect URL for rootsite

Event ID:   3018

Summary

When an SAP workflow is created or updated, the URL of the SAP workflow site that is passed to SharePoint Server is not a valid SAP workflow rootsite. The SAP workflow site has been deleted or the Duet Enterprise workflow feature is not active on the specified site.

Symptoms

The following symptoms might appear:

  • On the workflow site, new tasks cannot be created for a SAP workflow application and existing tasks cannot be approved.

  • This event appears in the event log:

    Event ID: 3018 Description: No task workspace for task type <TaskName> and language <LCID> is currently active.

Cause

The URL of the SAP workflow site that is passed to SharePoint Server is not a valid SAP workflow rootsite.

Resolution

Activate the Duet Enterprise workflow feature

  1. Verify that you have the following administrative credentials:

    • You must be a member of the site collection administrators group on the site collection that you are configuring.

  2. On the top level of the site collection, on the Site Actions menu, click Site Settings.

  3. On the Site Settings page, in the Site Collection Administration section, click Site collection features.

  4. On the Features page, click Activate next to the Duet Enterprise Workflow feature.

    The Status column displays “Active” to indicate that the feature is now active.