How to Create a New Mail Contact

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to create a mail contact in Microsoft Exchange Server 2007.

Before You Begin

To perform this procedure, the account you use must be delegated the following:

  • Exchange Recipient Administrator role

  • Account Operator role for the applicable Active Directory containers

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.


If you want to create a new mail contact in a domain that is different than the one in which your Exchange servers reside, you must first prepare that domain for Exchange 2007. To learn more about preparing a domain for Exchange 2007, see How to Prepare Active Directory and Domains.


To use the Exchange Management Console to create a mail contact

  1. Start the Exchange Management Console.

  2. In the console tree, expand Recipient Configuration, and then click Mail Contact.

  3. In the action pane, click New Mail Contact. The New Mail Contact wizard appears.

  4. On the Introduction page, in Create a mail contact for, click New contact, and then click Next.

  5. On the Contact Information page, complete the following fields:

    • Organizational unit   By default, the New Mail Contact wizard displays the path to the Users container in the Active Directory directory service. To modify this field, click Browse, and then select the organizational unit (OU) that you want.

    • First name   Type the first name of the contact. This field is optional.

    • Initials   Type the initials of the contact. This field is optional.

    • Last name   Type the last name of the contact. This field is optional.

    • Alias   By default, the alias is the first name, initials, and last name of the contact, separated by underscore characters (_). You can modify this field.

    • External e-mail address   To specify the external e-mail address, perform one of the following tasks:

      To specify a Simple Mail Transfer Protocol (SMTP) e-mail address, click Edit, and then in E-mail address, type the SMTP e-mail address.

      To specify a custom e-mail address, click the arrow next to Edit, click Custom Address, and then in E-mail address, type the e-mail address and the e-mail type. For example, you can specify an X.400, GroupWise, or Lotus Notes address.

  6. On the New Mail Contact page, review the configuration summary, which contains information about the options that you selected for the new mail contact. To make changes, click Back. To create the new mail contact, click New.

  7. On the Completion page, the summary states whether the contact was successfully created. The summary also displays the Exchange Management Shell command that was used to create the new mail contact.

  8. Click Finish to complete the task.

To use the Exchange Management Shell to create a mail contact

  • Run the following command:

    New-MailContact -Name "Ted Bremer" -ExternalEmailAddress -OrganizationalUnit

For detailed syntax and parameter information, see the New-MailContact reference topic.

For More Information

For more information about the Exchange Management Shell, see Using the Exchange Management Shell.