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Using the Queue Viewer to Manage Queues

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

The Exchange Queue Viewer is an Exchange Management Console snap-in that is installed when you install the Microsoft Exchange Server 2007 Hub Transport server role and the Edge Transport server role. The Queue Viewer is located in the Toolbox node of the Exchange Management Console. You use this graphical user interface to view information about queues on a transport server and the messages that are present in those queues and to perform management actions on queues and mail items. The Queue Viewer is useful for troubleshooting mail flow and identifying spam.

Configuring the Queue Viewer

Before you use the Queue Viewer to manage queues, consider the following configuration tasks:

  • You must connect to a transport server. By default, the Queue Viewer focuses on the queuing database that is located on the server on which the Queue Viewer is run. You can also connect to a remote server and view the queues and messages on the remote server.

    For more information, see How to Connect to a Server by Using the Queue Viewer.

  • The list of queues and messages can be very large, depending on current mail flow, and the list of queues and messages changes when messages enter and leave the server. You can configure the options for the Queue Viewer to control the interval at which the list of queues and messages is refreshed and the number of items that are displayed on each page.

    For more information, see How to Set Queue Viewer Options.

  • You can create a filter to display the specific set of queues or messages that you want to monitor. After you locate the queues and messages that you want to monitor, you can view the property information for these queues and messages. This information is helpful when you troubleshoot the cause of mail flow problems.

    For more information, see Filtering Queues and Filtering Messages.

  • In Microsoft Exchange Server 2007 Service Pack 1 (SP1), you can use the Export List link in the action pane to export the list of queues or a list of messages. For more information, see How to Export Lists from the Exchange Management Console.

For More Information

For more information about the queue management tasks, see Managing Queues.