Share via

How to Use Exchange Documentation

  • Article

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This documentation consists of a collection of how-to and conceptual topics that are organized by subject or by Microsoft Exchange 2007 technologies. You can access each topic directly from the table of contents in the left pane, from a link in another Help topic, from the results of a search, or from your own custom list of favorite topics.

Exchange Conventions

Microsoft Exchange 2007 runs only on the Microsoft Windows Server 2003 family of products. For the procedures in the Exchange 2007 Help, it is assumed that you are running Exchange 2007 on Windows Server 2003 with the latest security updates and service packs.

If you must configure Exchange 2000 Server or Exchange Server 2003 to connect to an Exchange 2007 computer, the user interface and procedure or procedures may be different. Where applicable, the separate procedures for each version of Microsoft Exchange are included.

Getting Help

You can use the tasks described in this section to locate information in the Exchange 2007 Help. For example, you can locate information by performing a search in Help and then add that information to a list of your favorite Help topics on the Favorites tab. You can copy information from an Exchange 2007 Help topic into a different document or print it.

After you open the Microsoft Exchange 2007 Help file or the Microsoft Exchange 2007 Help Viewer, you can use the shortcut keys listed in the tables later in this topic to perform a variety of tasks.

How to Find a Help Topic

This topic explains how to find a Help topic in the Microsoft Exchange 2007 Help. In the Help Viewer, the following tabs provide browse and search options:

  • Contents

  • Index

  • Search

  • Favorites

Contents Tab

Click the Contents tab to browse through the table of contents. You can also:

  • Double-click the book icons to reveal topic entries and sub-books.

  • Click an entry in the table of contents to display the corresponding topic.

Index Tab

Use the Index tab to search Help by subject and then display the corresponding topics.

  1. To see a list of index entries, click the Index tab, and then either type a word or scroll through the list. Topics are frequently indexed under more than one entry.

  2. Double-click an index entry to display the corresponding topic.

—Or—

  1. Double-click a top-level index entry, where there are nested entries, to display a list of all the topics that contain that word.

  2. The Topics Found dialog box appears.

  3. Click the topic you want to see, and then click Display.

Search Tab

You can use the Search tab to locate every occurrence of a word or phrase in the Help. Type the word or phrase for which you want to search, and then click List Topics.

To improve the search results, you can use the search parameters listed in Table 1.

Table 1   Search parameters for searching in the Help Viewer

Use To search for Example

AND, OR, NEAR, or NOT

Multiple words or phrases. This will find combinations of words, and can also be used to exclude words.

Messaging AND Storage

Asterisk (*)

Any word that starts with the letters before the asterisk. This will find words with different endings.

Admin*

Specif*

Quotation marks ("")

A phrase or a term that contains multiple words. This will eliminate matches for the individual words.

"Exchange Management Console"

You can also select the following options at the bottom of the Search tab to refine your search:

  • Search previous results   Searches the current list in the results pane by using the new search parameters you provide.

  • Match similar words   Searches for all variations of the word being searched for. For example, searches for "messaging" will also return matches to "messages." By default, this option is selected.

  • Search titles only   Searches only the titles of the books, sub-books, and topics, not the whole text.

  • Double-click a search results entry to display the corresponding topic.

    Note

     The words or phrases you search for will be highlighted in the text of the topic being displayed. You can turn off this feature by selecting Search Highlight Off on the Options menu.

Favorites Tab

You can create a list of your favorite or most frequently visited Help topics by creating bookmarks for them on the Favorites tab.

  1. To bookmark a topic, use the Contents, Index, or Search tab to locate and then display a topic.

  2. Click the Favorites tab, and then click Add to save the topic title to the Topics list.

The Help Viewer adds the topic title to the Topics list. Later, you can return to this list and double-click the bookmark to quickly display the topic.

Note   To remove a bookmark from the Topics list, right-click the bookmark, and then click Remove.

How to Print a Help Topic

This section explains how to print a Microsoft Exchange 2007 Help topic.

Procedure

To print a Help topic

  1. On the Contents tab, select a topic.

  2. On the toolbar, click Print.

    1. To print a selected topic, click Print the selected topic, and then click OK.

    2. To print the selected heading and all subtopics in a book, click Print, and then click OK.

  3. The Print dialog box appears. Click Print.

How to Copy a Help Topic

This section explains how to copy a Help topic in the Microsoft Exchange 2007 Help.

Procedure

To copy an Exchange Server 2007 Help topic

  1. In the topic pane of the Help Viewer, right-click inside the topic that you want to copy, and then click Select All.

  2. Inside the topic, right-click again, and then click Copy. This copies the topic to the Clipboard.

  3. Open the document to which you want to copy the topic.

  4. Click the location in your document where you want the information to appear.

  5. On the Edit menu, click Paste.

How to Use the Help Viewer Shortcut Keys

After you open the Microsoft Exchange 2007 Help file or the Microsoft Exchange 2007 Help Viewer, you can use the shortcut keys listed in the tables later in this topic to perform a variety of tasks.

To open the Exchange Server 2007 Help

  1. Click Start, click Programs, and then click Microsoft Exchange.

  2. Click Exchange Server 2007 Help to open the Help Viewer.

The following tables give you a quick reference to the shortcut keys that are available in the Help Viewer. After you have opened the Exchange 2007 Help Viewer, you can use the shortcut keys to enable you to more easily move through the Exchange Help Viewer and customize the view of the Exchange 2007 Help.

Table 2   Help Viewer shortcut keys

Press To

ALT+SPACEBAR

Display the system menu.

SHIFT+F10

Display the Help Viewer shortcut menu in the topics pane.

ALT+TAB

Switch between the Help Viewer and other open windows.

ALT+O

Display the Options menu.

ALT+O, and then press T

Hide or show the console tree.

CTRL+TAB

Switch to the next tab in the console tree.

CTRL+SHIFT+TAB

Switch to the previous tab in the console tree.

UP ARROW

Move up one topic in the table of contents, index, or search results list.

DOWN ARROW

Move down one topic in the table of contents, index, or search results list.

PAGE UP

Move up one page in the table of contents, index, or search results list.

PAGE DOWN

Move down one page in the table of contents, index, or search results list.

F6

Switch focus between the console tree and the topic pane.

ALT+O, and then press R

Refresh the topic that appears in the details pane.

UP ARROW or DOWN ARROW

Scroll through a topic.

CTRL+A

Highlight all text in the details pane.

ALT+O, and then press P

Print a topic.

ALT+O, and then press B

Move back to the previously viewed topic.

ALT+O, and then press F

Move forward to the next (previously viewed) topic.

TAB

Move between related topics in the topics pane.

ALT+F4

Close the Help Viewer.

Table 3   Contents tab shortcut keys

Press To

ALT+C

Display the Contents tab.

RIGHT ARROW

Open a book.

LEFT ARROW

Close a book.

BACKSPACE

Return to the previous open book.

UP ARROW or DOWN ARROW

Select a topic.

ALT+LEFT ARROW

Move back to the previously viewed topic.

ALT+RIGHT ARROW

Move forward to the next (previously viewed) topic.

ENTER

Display the selected topic.

Table 4   Index tab shortcut keys

Press To

ALT+N

Display the Index tab.

UP ARROW or DOWN ARROW

Select a keyword in the list.

ALT+D or ENTER

Display the associated topic.

Table 5   Search tab shortcut keys

Press To

ALT+S

Display the Search tab.

ALT+L

Start a search.

ALT+D or ENTER

Display the selected topic.

Table 6   Favorites tab shortcut keys

Press To

ALT+I

Display the Favorites tab.

ALT+A

Add a topic to the Topics list.

ALT+P

Select a topic in the Topics list.

Note

Use this shortcut when the focus is in the topic pane and you want to move to the Topics list.

ALT+R

Remove a topic from the Topics list.

ALT+D

Display a topic from the Topics list.

For More Information

For more information about how to obtain help with Exchange Server 2007, including resources and available support options, see Getting Assistance.