How to Enable Dialing Restrictions on a Unified Messaging Mailbox Policy

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to enable dialing restrictions on a UM mailbox policy in Microsoft Exchange Server 2007 Unified Messaging (UM). A dialing restriction is used to configure dialing rules that can be used to prohibit users who are associated with a UM mailbox policy from making certain types of telephone calls. Dialing restrictions are used when you are configuring outdialing for UM-enabled users and can be used when you want to let users place calls to in-country/region or international telephone numbers. When you configure a setting on a UM mailbox policy, that setting will apply to all UM-enabled users who are associated with the UM mailbox policy.

Outdialing enables UM-enabled users to initiate calls from within an organization that has Exchange 2007 Unified Messaging. For outdialing to function correctly, certain settings must be configured correctly. These settings include the following:

  • Dialing group rules   Dialing group rules determine the types of calls that users within a dial group can make.

  • Dialing rule entries   Dialing rule entries define the number that is dialed by the UM-enabled user and the actual number that will be dialed by the PBX or IP PBX.

  • Dialing restrictions   Dialing restrictions determine the restrictions that will be applied to prevent users from incurring unnecessary telephone charges for your organization or from dialing long distance calls.

To enable outdialing for UM-enabled users, you must:

  • Verify that the UM IP gateway will allow outgoing calls.

  • Create dialing rule groups by creating dialing rule entries on the UM dial plan that is associated with the UM IP gateway.

  • Create dialing restrictions on the UM mailbox policy that is associated with the same dial plan as the UM IP gateway.

Before You Begin

To perform the following procedures, the account you use must be delegated the Exchange Organization Administrator role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM dialing rule group has been created.

  • A UM mailbox policy has been created.

Procedure

To use the Exchange Management Console to enable dialing restrictions on a UM mailbox policy for in-country/region rule groups

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node.

  2. Click Unified Messaging.

  3. In the work pane, click the UM Mailbox Policies tab.

  4. Select the UM mailbox policy that you want to modify, and then, in the action pane, click Properties.

  5. On the UM mailbox policy Properties page, on the Dialing Restrictions tab, under Select allowed in-country/region rule groups from dial plan, click the Add button.

  6. On the Select Allowed In-Country/Region Groups page, select the dialing rule group that was configured on the UM dial plan, and then click OK.

  7. Click OK to save your changes.

To use the Exchange Management Console to enable dialing restrictions on a UM mailbox policy for international rule groups

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node.

  2. Click Unified Messaging.

  3. In the work pane, click the UM Mailbox Policies tab.

  4. Select the UM mailbox policy that you want to modify, and then, in the action pane, click Properties.

  5. On the UM mailbox policy Properties page, on the Dialing Restrictions tab, under Select allowed international rule groups from dial plan, click the Add button.

  6. On the Select Allowed International Groups page, select the dialing rule group that was configured on the UM dial plan, and then click OK.

  7. Click OK to save your changes.

To use the Exchange Management Shell to enable in-country/region and international dialing restrictions on a UM mailbox policy

  • Run the following command:

    Set-UMMailboxPolicy -Identity MyUMMailboxPolicy -AllowedInCountryOrRegionGroups InCountry/RegionGroup1,InCountry/RegionGroup2 -AllowedInternationalGroups InternationalGroup1,InternationalGroup2

For more information about syntax and parameters, see Set-UMMailboxPolicy.

For More Information

For more information about dialing rule groups, see How to Configure Dialing Rule Groups for a Unified Messaging Dial Plan.