Unified Messaging Call Transfer Errors and Events
Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.
Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3
Microsoft Exchange Server 2007 Unified Messaging (UM) generates call transfer events in Event Viewer so that you can troubleshoot and verify the performance of call transfers in Unified Messaging. Event Viewer tracks the following kinds of events in the following order based on importance:
Error events
Warning events
Informational events
Call Transfer Error and Events
Table 1 provides a list of the UM call transfer events that you can use to troubleshoot and monitor Unified Messaging.
Table 1 Call transfer events
| Event ID | Category | Event type | Logging | Value or description | Class |
|---|---|---|---|---|---|
1024 |
UMCore |
Information |
LogAlways |
The Unified Messaging server is transferring a call from "%1", with diversion "%2", to extension number "%3". The call ID is "%4". |
Call Transfer |
1025 |
UMCore |
Error |
LogAlways |
The voice call with ID "%1" did not transfer to "%2" because: "%3" |
Call Transfer |
1026 |
UMCore |
Information |
LogAlways |
A call was transferred successfully from "%1", with diversion information "%2", to extension number "%3". The call ID was "%4". |
Call Transfer |
1073 |
UMManagement |
Information |
LogAlways |
The Unified Messaging server transferred a call to "%1". |
Call Transfer |
1136 |
UMCore |
Warning |
LogAlways |
An error occurred while transferring the call to the phone number "%1". The call ID is: "%2". |
Call Transfer |
For More Information
For more information about performance objects and counters that are available for Unified Messaging, see Performance Counter Reference for Unified Messaging.
For more information about how to troubleshoot a Unified Messaging server, see Unified Messaging Server Issues.
For more information about other errors and events for Unified Messaging, see Unified Messaging Errors and Events Reference.