Outlook Voice Access Quick Start Guide

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

Outlook Voice Access lets Unified Messaging-enabled users access their Microsoft Exchange Server 2007 mailbox by using analog, digital, or cellular telephones. By using the menu system found in Outlook Voice Access, UM-enabled users can read e-mail, listen to voice messages, interact with their Microsoft Office Outlook calendar, access their personal contacts, and manage personal options, for example, configuring their Outlook Voice Access PIN or recording their voice mail recordings. This quick start guide shows the navigation tree and the options that are available to UM-enabled users when they use Outlook Voice Access.

Outlook Voice Access Quick Start Guide

The following figures illustrate the touchtone interface and voice user interface (VUI) commands and menus that are used with Outlook Voice Access.

Outlook Voice Access touchtone commands

Outlook Voice Access voice commands

You can download a printable version of the Outlook Voice Access Quick Start Guide for Microsoft Exchange Server 2007 Unified Messaging by visiting the Microsoft Download Center.

For More Information

• For more information about common user scenarios in Exchange 2007 Unified Messaging, see Outlook Voice Access User Scenarios.

• For more information about client features in Exchange 2007 Unified Messaging, see Client Features in Unified Messaging.

• For more information about subscriber access in Exchange 2007 Unified Messaging, see Understanding Unified Messaging Subscriber Access.

• For more information about the voice prompts that are used with subscriber access in Exchange 2007 Unified Messaging, see Understanding Unified Messaging Audio Prompts.