Messaging Records Management Terminology

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

The following table defines the core components that are associated with messaging records management (MRM).

  • messaging records management (MRM)
    Records management technology in Exchange 2007 that helps organizations to reduce the risks that are associated with e-mail and other communications. MRM makes it easier to keep messages that are needed to comply with company policy, government regulations, or legal needs, and to remove content that has no legal or business value.
  • journaling
    The ability to record communications, including e-mail communications, in an organization for use in the organization's e-mail retention or archival strategy. In MRM, "journaling" commonly means simply saving a copy of an item to another location specified by an SMTP address.
  • managed content settings
    Settings that are applied to the managed folders in users' mailboxes to control the retention and journaling of messages for MRM. Managed content settings define when messages that are no longer needed are to be removed or journaled (copied) to a separate storage location outside the mailbox.
  • managed custom folder
    A type of managed folder that is created by an Exchange administrator and placed in a user’s mailbox for MRM purposes. The retention and journaling of messages in managed custom folders are controlled by managed content settings that are applied to the folder. Managed custom folders are a premium feature of messaging records management (MRM). Each mailbox that has managed custom folders requires an Exchange Server Enterprise client access license (CAL).
  • managed default folder
    A mailbox folder (such as the Inbox folder) that appears in Office Outlook by default and to which MRM has been applied. The retention and journaling of messages in managed default folders are controlled by managed content settings that are applied to the folder. Managed default folders require only an Exchange Server Standard client access license. (CAL).
  • managed folder assistant
    A Microsoft Exchange Mailbox Assistant that creates managed folders in users' mailboxes and applies managed content settings to them for MRM.
  • managed folder mailbox policy
    A logical grouping of managed folders. When a managed folder mailbox policy is applied to a user’s mailbox, all the managed folders that are linked to the policy are deployed in a single operation, thereby making the deployment of MRM easier.

For More Information

To learn more about MRM, see Understanding Messaging Records Management.

For information about managing MRM, see Managing Messaging Records Management.