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Outlook Voice Access Quick Start Guide


Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Outlook Voice Access lets Unified Messaging (UM)-enabled users access their Microsoft Exchange Server 2010 mailbox using analog, digital, or mobile telephones. Using the menu system found in Outlook Voice Access, UM-enabled users can read e-mail, listen to voice messages, interact with their Microsoft Outlook calendar, access their personal contacts, and manage personal options, for example, configuring their Outlook Voice Access PIN or recording their voice mail recordings. This quick start guide shows the navigation tree and the options that are available to UM-enabled users when they use Outlook Voice Access.

Outlook Voice Access Quick Start Guide

The following figures illustrate the touchtone interface and Voice User Interface (VUI) commands and menus that are used with Outlook Voice Access.

Outlook Voice Access touchtone commands

Outlook Voice Access Touchtone Interface IT Pro

Outlook Voice Access voice commands

Outlook Voice Access Voice User Interface - IT Pro

You can download a printable version of the Outlook Voice Access Quick Start Guide for Exchange 2010 Unified Messaging by visiting the Microsoft Download Center.

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