Number of items in retry table has been more than 30000 for 30 minutes


Applies to: Operations Manager Management Pack for Exchange 2010

Topic Last Modified: 2013-01-22

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager includes a performance data collection engine that is used to query performance counter objects on computers running Exchange 2010. For this Operations Manager rule, data is collected by using the performance counter specified in the Details table.

To review the value of the performance counter that generated this alert, in Operations Manager, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.


Product Name


Product Version

14.0 (Exchange 2010)



Object Name

MSExchange Search Indices

Counter Name

Number of items in retry table

Sample Interval


Server Role

Ex14. Mailbox

Critical Error Threshold


Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/Database Search Copy

Rule Name

Number of items in retry table has been more than 30000 for 30 minutes.


This management pack alert indicates that the number of items in the Microsoft Exchange Search Indexer service queue on the Exchange Mailbox server contains more than 30,000 items.

User Action

To resolve this issue, complete one or more of the following procedures:

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.