Configuring Call Park in Lync Server 2013

 

Topic Last Modified: 2012-10-30

Call Park enables an Enterprise Voice user to put a call on hold from one telephone and then retrieve the call later by dialing an internal number (known as a Call Park orbit) from any telephone.

The components that Call Park uses are automatically installed and enabled on the Front End Server or Standard Edition server when you deploy Enterprise Voice. However, you must configure Call Park before it is available to users.

This section guides you through the configuration of Call Park.

In This Section

• Call Park configuration prerequisites and user rights in Lync Server 2013

• Deployment process for Call Park in Lync Server 2013

• Configure the Call Park orbit table in Lync Server 2013

• Configure Call Park settings in Lync Server 2013

• Customize Call Park music on hold in Lync Server 2013

• Enable Call Park for users in Lync Server 2013

• Verify normalization rules for Call Park in Lync Server 2013

• (Optional) Verify Call Park deployment in Lync Server 2013