Obtaining Software Updates for Devices
Topic Last Modified: 2012-10-14
Microsoft provides cabinet files (.cab) that contain software updates for devices on the Microsoft Help and Support website https://go.microsoft.com/fwlink/p/?LinkId=137246. As a best practice, you should check this site regularly, at least every three months, for updates that apply to your organization’s devices. You can determine which updates apply to your devices by checking the Device Update Web service audit logs to see what versions the devices are currently running. For details, see Auditing Update Requests.
New updates that you obtain from Microsoft Help and Support should apply to your organization’s devices, corresponding to their type, brand, model, and language. In most cases, the revision should be more recent than the revision for the last update the devices received.
For example, if your organization uses phones running Lync Phone Edition with a USm English display language, and a software version of 3.5.6887, you should obtain an update with the following characteristics:
| Device type | Brand | Model | Locale | Version | |
|---|---|---|---|---|---|
Lync Phone Edition |
Microsoft |
CPE R2 |
DV3 |
ENU |
Later than 3.5.6887, such as 3.5.6897.0 |
After you locate the update .cab files that you want, you download the files to your system. From there, you can upload them to Device Update Web service.
When a .cab file is uploaded, its data is written to the store local file store for the for the Device Update Web services pool, and the files it contains are stored in the appropriate file system folders in the DeviceUpdates folder. They are also listed on the Device Update page of the Clients group in the Lync Server Control Panel. After you approve updates, any device that connects to Device Update Web service and requires that update can retrieve it. Until you approve an update, however, only test devices can retrieve it.
After uploading the updates, you should test them prior to deploying them to your organization’s devices.
Note
DeviceUpdates Folder Location.For Lync Server Standard Edition, device update files and Device Update Web service audit log files are stored on the local computer in %ProgramFiles\Microsoft Lync Server <version>\DeviceUpdateFiles\DeviceUpdates. For Office Lync Server Enterprise Edition, you can find the DeviceUpdates folder on the shared updates folder that was created during deployment for client and device update files.
To download an update file from Microsoft
Go to the Microsoft Help and Support website https://go.microsoft.com/fwlink/p/?LinkId=137246 and search on Lync Phone Edition according to the type of device for which you want to find updates.
Download to your system any new updates that apply to your organization’s devices.
To upload an update file to Device Update Web service
In the Lync Server Management Shell, run the Import-CsDevice Update cmdlet.
In the Lync Server Control Panel, click Clients, click Device Update, and verify that the .cab file is listed.
To approve the update, click the .cab file, click the Action menu, and then click Approve.