User Activity Report

 

Topic Last Modified: 2011-02-01

The User Activity Report provides a list of peer-to-peer and conference activities for each of your users.

Filters

Filters provide a way for you to return a more finely-targeted set of data or to view the returned data in different ways. For example, the User Activity Report enables you to filter the returned data based on such things as activity type (that is, peer-to-peer sessions or conferencing sessions) or by the user's SIP address (allowing you to view the activities for one user). You can also choose how data should be grouped. In this case, usages are grouped by hour, day, week, or month.

The following table lists the filters that you can use with the User Activity Report.

User Activity Report Filters

Name	Description
From	Start date/time for the time range. To view data by hours, enter both the start date and time as follows: 1/1/2011 1:00 PM If you do not enter a start time, the report automatically begins at 12:00 AM on the specified day. To view data by day, enter just the date: 1/1/2011 To view by week or by month, enter a date that falls anywhere within the week or month that you want to view (you do not have to enter the first day of the week or month): 1/3/2011 Weeks always run from Sunday through Saturday.
To	End date/time for the time range. To view data by hours, enter both the end date and time as follows: 1/1/2011 1:00 PM If you do not enter an end time, the report automatically ends at 12:00 AM on the specified day. To view data by day, enter just the date: 1/1/2011 To view by week or by month, enter a date that falls anywhere within the week or month that you want to view (you do not have to enter the first day of the week or month): 1/3/2011 Weeks always run from Sunday through Saturday.
Activity type	Type of activity. Select one of the following: [All] Peer-to-peer Conference
Modality	You can only select [All], which shows information for all modalities, including audio, video, instant messaging (IM), and file transfer.
Session category	Indicates whether the activity in question succeeded or failed. Select one of the following: [All] Success Expected failure Unexpected failure An "expected failure" is a failure that is expected to happen; for example, if a user has set his or her status to Do Not Disturb you would expect any call to that user to fail. An "unexpected failure" is a failure that occurs in what would appear to be an otherwise healthy system. For example, a call should not be terminated if the caller is placed on hold. If that occurs, that would be flagged as an unexpected failure.
User URI prefix	SIP address for the user. To view records only for the user Ken Myer you need to enter Ken Myer's SIP address. For example: sip:kenmyer@litwareinc.com

Metrics for Peer-to-Peer Sessions

The following table lists the information provided in the User Activity Report for peer-to-peer sessions (that is, sessions involving just two participants).

Metrics for Peer-to-Peer Sessions

Name	Can you sort on this item?	Description
Detail	No	When you click this item, the report shows you the Peer-to-Peer Session Detail Report for the selected session.
From user	Yes	SIP address of the user who initiated the peer-to-peer session.
To user	Yes	SIP address of the user who joined the peer-to-peer session.
Modalities	Yes	Type of communication used in the session. For example, IM, audio, or file transfer.
Invite time	Yes	Date and time the initial invitation to join the peer-to-peer session was sent.
Response time	Yes	Date and time that the "To" user accepted the session invitation.
End time	Yes	Date and time the peer-to-peer session ended.
Diagnostic ID	Yes	Unique identifier (in the form of an ms-diagnostics header) attached to a SIP message that often provides information useful in troubleshooting errors. Diagnostics headers are optional (it is possible to have SIP sessions that do not include these headers), and diagnostic IDs are reported only for sessions that experienced problems of some kind.

Metrics for Conferencing Sessions

The following table lists the information provided in the User Activity Report for conferencing sessions (that is, sessions involving three or more participants).

Metrics for Conferencing Sessions

Name	Can you sort on this item?	Description
Conference URI	Yes	Unique conference identifier. When you click this item, the report shows you the Conference Detail Report for the selected session. When you expand this item, the report shows you information about the conference participants. For details, see the "Metrics for Conference Participants" section later in this topic.
Organizer	Yes	SIP address of the user who organized the conference.
Pool	Yes	Name of the Edge Server (if any) used in the conference.
Start time	Yes	Date and time that the conference began.
End time	Yes	Date and time that the conference ended.

Metrics for Conference Participants

The following table lists the information provided in the User Activity Report provides for each participant in a conference.

Metrics for Conference Participants

Name	Can you sort on this item?	Description
Role	No	Conference role (for example, Presenter) for the user.
Participant	No	SIP address of the user.
Connectivity	No	Network connection type. For example "From Internal" for internal connection or "From PSTN" for dial-in users.
Join time	No	Date and time that the user joined the conference.
Leave time	No	Date and time that the user left the conference.
Diagnostic ID	No	Unique identifier (in the form of an ms-diagnostics header) attached to a SIP message that often provides information useful in troubleshooting errors. Diagnostics headers are optional (it is possible to have SIP sessions that do not include these headers), and diagnostic IDs are reported only for sessions that experienced problems of some kind.