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Event ID 24 — Print Queue Status

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This is preliminary documentation and subject to change.

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The print queue status indicates the status and health of the print queue.

Event Details

Product: Windows Operating System
ID: 24
Source: Microsoft-Windows-PrintSpooler
Version: 6.1
Symbolic Name: MSG_NO_PORT_FOUND_FOR_PRINTER
Message: Printer %1 failed to initialize because none of its ports (%2) could be found. This can occur if the ports were deleted or the port information is invalid.

Resolve

Recreate the printer port

To resolve this error, recreate the printer port by performing the following steps:

  1. In the Printers folder in Control Panel or in the Print Management snap-in, right-click the affected printer and then click Properties.
  2. Click the Ports tab.
  3. If the appropriate port is not already selected, select it now and then try again to print a document.
  4. If the appropriate port is not listed on the Ports tab, click Add Port and then follow the instructions on the screen to recreate the affected port.

Verify

To verify that the print queue is operating properly:

  1. In the Printers folder in Control Panel or in the Print Management snap-in, confirm that the status listed for the affected printer is either Ready or Printing.

  2. Send a document to the printer. Examine the printed document to confirm that it printed correctly.

    Note: If the print server logs spooler information events, Windows logs Print Spooler Event ID 10 after each successful printing operation.

Print Queue Status

Printing Infrastructure