Get Incident Activity

Applies To: System Center Service Manager 2010

This activity retrieves one or more Service Manager incidents.

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Design-Time Prerequisites

Run-Time Prerequisites

Properties

The Get Incident activity uses the input properties listed in the following table.

Display Name	Internal Name	Type	Required	Comments
Affected User Domain	AffectedUserDomain	String	No	Specifies the name of the Domain Name System (DNS) domain of the primary user affected by the incident.
Affected User Name	AffectedUserName	String	No	Specifies the user name of the primary user affected by the incident.
Category	Category	Integer	No	Specifies the type of incident, such as "Networking" or "Printing". The value is the ID of enum (Category –enum data field).
Continue On Error	ContinueOnError	Boolean	No (default is true)	Determines whether the workflow should continue running if the activity fails.
Incident ID	IncidentID	String	No	Specifies the unique identifier generated for the incident object.
Search Type	SearchType	Integer?	No	Specifies the title of the search type used with the activity.
Status	Status	Integer	No	Specifies the status of incident. The value is the ID of enum (Status –enum data field).
Summary Text	SummaryText	String	No	Specifies the summary text that describes the incident.

The Get Incident activity generates the output described in the following table.

Display Name	Internal Name	Type	Comments
SM Incidents	SMIncidents	Array of System.Workitem.Incident	Specifies an array of incident objects.

Errors and Exceptions

Remarks

The Get Incident activity has its own validator to perform error validation on input properties.

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Example

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