Troubleshooting Incidents
Applies To: System Center Service Manager 2010 SP1
The procedure in this section describes how to troubleshoot incidents.
For a detailed description of the complete scenario for troubleshooting incidents, see Sample Scenario: Managing Incidents and Problems.
Follow this step to troubleshoot incidents.
Task | Description |
---|---|
Describes how to troubleshoot an incident using a service map to view the configuration items that are part of a service. |
Note
You might not be able to successfully troubleshoot all incidents with this step.
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