Overview of the Authoring Tool for System Center 2012 – Service Manager
Updated: May 13, 2016
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
The Authoring Tool is a tool in System Center 2012 – Service Manager that you can use to open an existing management pack so that you can view, customize, and extend it. Using the Authoring Tool, you can do the following:
Extend and customize the Service Manager class model
Create and customize workflows
You can also use the Authoring Tool to create new Service Manager management packs. By authoring management packs, you can customize the features of Service Manager.
After you modify or create a management pack, you must save it and then import it into Service Manager.
Authoring Tool Topics
Provides information about the hardware and software requirements of the Authoring Tool.
Describes how to set up the Authoring Tool.
Describes how to use the different panes of the Authoring Tool.
Describes Authoring Tool upgrade issues and workarounds.