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Language Support for System Center 2012 - Service Manager


Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

It is assumed in this guide that you are installing System Center 2012 – Service Manager on a computer where no previous version of Service Manager is installed. For information about upgrading Service Manager, see the Upgrade Guide for Service Manager 2012 - System Center.

Including English, System Center 2012 – Service Manager supports a total of 21 languages. There are some search-related issues with six languages: Czech, Danish, Finnish, Greek, Polish, and Turkish. For more information about these issues, see the section "Search Issues" in this topic.

Setting your Windows locale on a computer that hosts a Service Manager console to one of the supported languages results in Service Manager being displayed in that language. In addition to the languages that Service Manager supports, you must also consider the ability to search and sort data in the Service Manager databases. The ability to search and sort data in a specific language is defined by the collation settings in Microsoft SQL Server. For more information about SQL Server collations, see the section "Microsoft SQL Server 2008 with SP1" in Supported Configurations for System Center 2012 - Service Manager in this guide.

The information in the following table represents the approved collations and the locale identifiers that were tested for Service Manager. In the list of collations in this table, “CI” indicates case-insensitive, and “AS” indicates accent-sensitive.

Windows locale Collation
English Latin1_General_100_CI_AS
English SQL_Latin1_General_CP1_CI_AS
English Latin1_General_CI_AS
Chinese_PRC Chinese_Simplified_Pinyin_100_CI_AS
Chinese (Traditional, Taiwan) Chinese_Traditional_Stroke_Count_100_CI_AS
Czech (Czech Republic) Czech_100_CI_AS
Danish (Denmark) Danish_Norwegian_CI_AS
Dutch (Netherlands) Latin1_General_100_CI_AS
Finnish (Finland) Finnish_Swedish_100_CI_AS
French French_100_CI_AS
German_Standard Latin1_General_100_CI_AS
Greek (Greece) Greek_100_CI_AS
Hungarian Hungarian_100_CI_AS
Italian_Standard Latin1_General_100_CI_AS
Japanese Japanese_XJIS_100_CI_AS
Korean Korean_100_CI_AS
Norwegian (Bokmål, Norway) Norwegian_100_CI_AS
Polish (Poland) Polish_100_CI_AS
Portuguese (Brazil) Latin1_General_100_CI_AS
Portuguese (Portugal) Latin1_General_100_CI_AS
Russian Cyrillic_General_100_CI_AS
Spanish_Modern_Sort Modern_Spanish_100_CI_AS
Swedish (Sweden) Finnish_Swedish_100_CI_AS
Turkish (Turkey) Turkish_100_CI_AS

Search Issues

This section describes search issues, sort issues, and word-break issues with some of the languages that are supported in Service Manager.

Greek, Czech, and Finnish Languages

For these languages, full-text search is not supported in SQL Server 2008. Therefore, sorting and searching activities in these languages do not function correctly.

Danish, Polish, and Turkish Languages

Full-text search does not function in SQL Server 2008 or SQL Server 2008 R2 for these languages. You can load a licensed third-party word breaker that enables full-text search to function correctly. If you have Service Manager consoles using the Danish, Polish, or Turkish languages, regardless of the language collation that you have selected for your SQL Server installation, you have to install a third-party word breaker.

For more information, see the following links for the version of SQL Server that you are using:

Turkish Language

None of the Turkish collations is supported in Service Manager. The Latin1_General_100_CI_AS collation was used for testing with the Turkish language. As a result, some search and sort operations in Service Manager will be affected for some Turkish characters.