Service Manager Activities

 

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

Use Service Manager activities in System Center 2012 – Service Manager to make Service Manager functions part of your workflow.

The System Center 2012 – Service Manager Authoring Tool provides the following four default Service Manager activities in the SM Activities group in the Activities Toolbox pane.

Service Manager Activities Topics

• Create Incident Activity

  Describes the prerequisites and properties of the Create Incident activity.

• Get Incident Activity

  Describes the prerequisites and properties of the Get Incident activity.

• Update Incident Activity

  Describes the prerequisites and properties of the Update Incident activity.

• Set Activity Status to Completed Activity

  Describes the prerequisites and properties of the Set Activity Status to Completed activity.