Information and Support for System Center 2012


Updated: May 13, 2016

Applies To: System Center 2012, System Center 2012 SP1

See the following resources for additional information about System Center 2012.

To access the most current System Center 2012 product documentation: See the TechNet System Center 2012 Documentation Library.
To provide feedback about the documentation or ask a question about the documentation: Send an email message to
To receive Twitter feeds from the documentation team (for example, notification of documentation updates): See the System Center 2012 Documentation Team Twitter feed.

The following sections provide additional information to support System Center 2012:

  • Search the System Center 2012 Documentation Library

  • Support Options and Community Resources

Search the System Center 2012 Documentation Library

You can use a customized Bing search query to search the TechNet Library, while narrowing your search to one specific System Center component. This way, you see results from the documentation library for only the component in which you are interested. An example search query for each component is listed in the following table.

App Controller Use this query.
Configuration Manager Use this query.
DPM Use this query.
Operations Manager Use this query.
Orchestrator Use this query.
Service Manager Use this query.
VMM Use this query.

Use this query to find online documentation in the TechNet Library for System Center 2012.

This customized Bing search query scopes your search on TechNet so that you see results from the documentation library for System Center 2012 only. The search query uses the placeholder search text System Center 2012, which you can replace in the search bar with your own search string or strings, and choice of search operators, to help you narrow the search results.

Example Searches

Use the Find information online link and customize the search by using the following examples:

  • Single search string: To search for topics that contain the search string Operations Manager, replace System%20Center%202012%20Technical%20Documentation with Operations%20Manager:"Operations%20Manager")  
  • Combining search strings: To search for topics that contain the search strings Operations Manager and Agent, use the AND operator:"Operations%20Manager"%20AND%20"Agent")  
  • Alternative search strings: To search for topics that contain the search string Opearations Manager or Agent, use the OR operator:"Operations%20Manager"%20OR%20"Agent")  
  • Exclude search strings: To search for topics that contain the search string Operations Manager and exclude topics about Agent, use the NOT operator:"Operations%20Manager"%20NOT%20"Agent")  

Search Tips

Use the following search tips to help find the information that you need:

  • When you are searching for official documentation, use search terms that match those that you see in the user interface (UI) and TechNet documentation, rather than unofficial terms or abbreviations that you might see in community content. For example, search for "System Center Operations Manager" rather than "SCOM" or other unofficial abbreviations for this cloud service. Although you might often hear and see “SCOM”, the full name is System Center Operations Manager, so try searching for "operations manager” rather than SCOM when you are looking for official documentation.

  • When you search on a page in TechNet (press Ctrl-F, and enter search terms in the Find box), the results exclude text that is in collapsed sections. To search for text in collapsed sections, expand the sections before you search the page. To do this, you can click the Expand All button at the top of the page, or double-click any collapsed section. When all sections are expanded, a search of the page will then search all sections on that page.

  • Whenever possible, use the TechNet Library online, rather than downloaded documentation. TechNet contains the most up-to-date information, and the information that you are searching for might not be in the downloaded documentation or there might be corrections of additional information online

  • If you find it easier and faster to search documentation when it is stored locally, you can select multiple topics on TechNet and save them locally. Sign in to TechNet, then, on the top of the page that you want to save locally, click Export (next to Print). You then see the Export multiple sets of pages banner that lets you add and remove pages that you want to save. Then click Manage pages to export them. For more information, click Help on the banner.

Support Options and Community Resources

The following links provide information about support options and community resources:

In addition, visit the System Center 2012 TechCenter to find other support resources.