Using the Service Catalog in System Center 2012 - Service Manager
Updated: May 13, 2016
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
This section provides an overview of how to use the service catalog in System Center 2012 – Service Manager. This section also contains procedures that cover management configuration scenarios for the service catalog.
Service Catalog Topics
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Provides an overview of how to configure and manage the service catalog.
How to Extend the Service Offering Categories
Describes how to add additional categories of service offerings to the service catalog.
How to Create a Service Offering
Describes how to create a service offering.
How to Create Service Request Templates for New Request Offerings
Describes how to create offering templates that are used to create new request offerings.
How to Create a Request Offering
Describes how to create a new request offering.
How to Publish a Request Offering
Describes how to publish a request offering.
How to Unpublish a Request Offering
Describes how to unpublish a request offering.
How to Add Request Offerings to Service Offerings
Describes how to add request offerings to service offerings.
How to Create a Catalog Item Group
Describes how to create a catalog item group and associate the group to a user role and queue.
How to Specify a User Role for Catalog Items
Describes how to create a user role and associate it to a catalog group a set of users.
How to Copy Request Offerings and Service Offerings
Describes how to copy request offerings and service offerings.
How to Publish a Service Offering
Describes how to publish a service offering.
How to Create and Categorize Catalog Items in Localized Languages
Describes how to create and categorize catalog items in localized languages.
How to Edit a Service Offering or a Request Offering
Describes how to edit a service offering or a request offering.
How to Delete a Service Offering or a Request Offering
Describes how to delete a service offering or a request offering.
About Languages Supported by the Service Catalog
Explains how localized languages are supported by the service catalog.
Other Resources for This Component