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How to View the System Log in Event Viewer


In Event Viewer, both the application log and the system log contain errors, warnings, and informational events that are related to the operation of Exchange Server, the SMTP service, and other applications. To identify the cause of message flow issues, carefully review the data that is contained in the application log and system log.

Use the following procedure to view errors, warnings, and informational events in the system log for the SMTP service.

Before You Begin

Before you perform the procedure in this topic, read Troubleshooting Mail Flow and SMTP.

The following permissions are required to perform this procedure:

  • Member of the local administrators group


To view the system log in Event Viewer

  1. Click Start, point to Programs, point to Administrative Tools, and then click Event Viewer.

  2. In the console tree, click System Log.

  3. To sort the log alphabetically and quickly locate an entry for an Exchange service, in the details pane, click Source.

  4. Double-click a log entry to open an event's properties page.

  5. To filter the log to list entries for a specific type of SMTP service events, from the View menu, click Filter.

  6. In System Log Properties, in the Event source list, select SMTPSVC.

  7. In the Category list, select a specific set of events or, to view all events for the SMTP service, leave the default setting at All.

  8. Click OK.