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Journaling with Exchange Server

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Regulatory compliance is an important issue for most companies in the financial and health care industries. For example, corporate officers in some financial sectors are responsible for the claims made by their employees to their customers. In the context of an enterprise messaging environment where large amounts of information are exchanged on a daily basis, supervising data is a complex but required task. However, e-mail is only one type of data that is regulated and is, therefore, one data source that a full-compliance solution has to manage. Microsoft® Exchange Server 2003 Service Pack 1 (SP1) (and Exchange 2000 Server SP3, with the envelope journaling software update) includes enhancements to the Journaling feature that help make messaging data more manageable for a broader compliance solution.

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What Is Covered in This Guide?

This guide describes how journaling works in Exchange 2003 SP1 and in Exchange 2000 SP3 with the envelope journaling software update. This guide describes how to make messaging data available for a compliance solution, taking into account performance, scalability, and management. Specifically, this document answers the following questions:

  • What is Exchange journaling?

  • Why is journaling required in some industries?

  • What is a compliance solution framework, and how does Exchange journaling fit in that framework?

  • What is Exchange envelope journaling, and how does it work?

  • How does enabling Exchange journaling affect my messaging environment?

  • How many more servers will I need to enable Exchange journaling in my environment?

  • How do I enable journaling?

  • How do I manage journaling in my messaging environment?

What Is Not Covered in This Guide?

This guide is intended to provide a broad introduction to the journaling capabilities of Exchange 2003 and how to enable journaling to fit in your overall compliance solution framework.

The following topics are not covered in this guide.

  • Using Exchange journaling to provide an end-to-end journaling solution in small organizations. This guide is written primarily for enterprise deployments where a third-party compliance solution service manages journal data.

  • Developing supplementary software to create an end-to-end Exchange journaling solution for large enterprises.

  • Journaling across Exchange organizations.

  • Journaling for Exchange 2000 Instant Messaging Service.

  • Journaling for Microsoft Exchange 2000 Chat Service.

Who Should Read This guide?

This guide is written for the messaging architect and implementer. If you are responsible for implementing a data journaling solution in your organization, you should read this guide.