Exchange Server 2003 – Weekly Operations Checklist
Use these checklists to record weekly operations.
Checklist: Create Reports
Use this checklist to create status reports to help with capacity planning, service level agreement (SLA) reviews, and performance analysis.
Prepared by:
Date:
| Completed | Task |
|---|---|
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Use daily data from event log and System Monitor to create reports |
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Report on disk usage |
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Create reports on memory and CPU usage |
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Generate uptime and availability reports |
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Generate database and mailbox sizes |
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Create capacity reports from messages sent and client logons |
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Create reports on queue use, size, and growth |
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Checklist: Incident Reports
Use this checklist to create incident reports.
Prepared by:
Date:
| Completed | Task |
|---|---|
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List the top generated, resolved, and pending incidents |
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Create solutions for unresolved incidents |
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Update reports to include new trouble tickets |
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Create a document depository for troubleshooting guides and post mortems on outages |
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Checklist: Antivirus Defense
Use this checklist to perform your antivirus defense
Prepared by:
Date:
| Completed | Task |
|---|---|
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Perform a virus scan on each computer - exclude drives that are specifically for Exchange (SMTP/Exchange Databases/Logs, and so on) |
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Checklist: Status Meeting
Use this checklist to conduct weekly status meetings during which the following items will be reviewed.
Prepared by:
Date:
| Completed | Task |
|---|---|
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Server and network status for the overall organization and segments |
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Organizational performance and availability |
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Overview reports, and incidents |
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Risk analysis and evaluation including upcoming changes |
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Capacity, availability, and performance reviews |
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Service level agreement (SLA) performance and compare items that have not met target objectives |
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