Exchange Server 2003 – Weekly Operations Checklist


Use these checklists to record weekly operations.

Checklist: Create Reports

Use this checklist to create status reports to help with capacity planning, service level agreement (SLA) reviews, and performance analysis.

Prepared by:


Completed Task


Use daily data from event log and System Monitor to create reports


Report on disk usage


Create reports on memory and CPU usage


Generate uptime and availability reports


Generate database and mailbox sizes


Create capacity reports from messages sent and client logons


Create reports on queue use, size, and growth



Checklist: Incident Reports

Use this checklist to create incident reports.

Prepared by:


Completed Task


List the top generated, resolved, and pending incidents


Create solutions for unresolved incidents


Update reports to include new trouble tickets


Create a document depository for troubleshooting guides and post mortems on outages



Checklist: Antivirus Defense

Use this checklist to perform your antivirus defense

Prepared by:


Completed Task


Perform a virus scan on each computer - exclude drives that are specifically for Exchange (SMTP/Exchange Databases/Logs, and so on)



Checklist: Status Meeting

Use this checklist to conduct weekly status meetings during which the following items will be reviewed.

Prepared by:


Completed Task


Server and network status for the overall organization and segments


Organizational performance and availability


Overview reports, and incidents


Risk analysis and evaluation including upcoming changes


Capacity, availability, and performance reviews


Service level agreement (SLA) performance and compare items that have not met target objectives