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How to View Additional Information About a Queue

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The Additional queue information pane (located at the bottom of the Queue Viewer pane) contains information about a particular queue, including:

  • Troubleshooting information

  • Information about errors returned from Exchange specific extensions to the SMTP service, (for example, errors due to remote server connection problems)

  • Information about queue availability (for example, if the SMTP service has not started)

Procedure

To view additional information about a queue

  1. Start Exchange System Manager: Click Start, point to All Programs, point to Microsoft Exchange, and then click System Manager.

  2. Navigate to Queue Viewer by performing one of the following steps:

    • If you do not have administrative groups defined: Expand Servers, expand the server you want, and then click Queues.

    • If you have administrative defined: Expand Administrative Groups, expand <Administrative Group Name>, expand Servers, expand the server you want, and then click Queues.

  3. In the details pane, click the queue you want. Any additional information for that queue appears under Additional queue information at the bottom of the details pane.