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How to Find Messages

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You can use the Find Messages option to search for messages by specifying search criteria such as the sender or recipient, and the message state (such as frozen). You can also specify the number of messages you want your search to return.

Procedure

To find messages

  1. Start Exchange System Manager: Click Start, point to All Programs, point to Microsoft Exchange, and then click System Manager.

  2. Navigate to Queue Viewer by performing one of the following steps:

    • If you do not have routing or administrative groups defined: Expand Servers, expand the server you want, and then click Queues.

    • If you have administrative groups defined: Expand Administrative Groups, expand <Administrative Group Name>, expand Servers, expand the server you want, and then click Queues.

  3. In the details pane, click the queue in which you want to search for messages, and then click Find Messages.

    The Find Messages dialog box

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  4. In Find Messages - <Queue Name>, select from the following search criteria:

    • To search for a particular sender, click Sender, and then, in Select Sender, specify your search criteria.

    • To search for a particular recipient, click Recipient, and then, in Select Recipient, specify your search criteria.

    • To specify the number of messages returned by the search, in the Number of messages to be listed in the search list, select the number of messages (for example, 500) you want listed in the search.

    • To search for messages in a particular state, in the Show messages whose state is list, select from the following states.

      - All Messages   This option shows all the messages, regardless of their state.

      - **Frozen **  This option shows messages that are in frozen state. This does not mean that the entire queue is frozen—a single message can also be frozen.

      - Retry   This option shows the messages that are awaiting another delivery attempt. Messages in the retry state have failed one or more delivery attempts.

  5. Click Find Now to begin the search. The results of the search are displayed under Search Results.

  6. To stop a search, click Stop. To begin a new search, click New Search (this resets the Find Messages dialog box to its default settings).