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SharePoint Troubleshooting

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Applies to: Forefront Security for SharePoint

This section contains troubleshooting information.

Getting help

To obtain technical support, visit the Microsoft Help and Support Web site.

Diagnostics

Diagnostic logging is helpful information that can be used by Microsoft support technicians to help troubleshoot any problems that are occurring while Forefront Security for SharePoint is not working properly. Diagnostics can be set independently for each scan job by selecting the appropriate check box for each scan job in the Diagnostics area of the General Options work pane. The settings are: Additional Realtime and Additional Manual. These options are disabled by default. For more information about these settings, see "General Options" in SharePoint Forefront Server Security Administrator.

For information about collecting diagnostic information, see Forefront Security diagnostic tool.