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Troubleshooting General Issues (Windows SharePoint Services 2.0)

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General Issues

Information in Help doesn't match what I see on my Web site

Help is written to document your Web site in its default configuration. Your team or administrator may have customized the site so that it no longer matches exactly the information in Help.

Site users report that they can't get to a list, document library, discussion board, or survey, yet I can see it listed on the Document Libraries, Discussion Boards, or Lists page

The default view may have been deleted. Do one of the following:

  • Set an existing view as the default view.

  • Create a new view to use as the default view.

    Note

    To specify a default view or create a new view you must be a member of the Web Designer site group or a site group that has the Manage Lists right.

I can no longer modify a view by using my Web browser

If a view is modified extensively by using a Microsoft Windows SharePoint Services-compatible Web page editor, such as Microsoft Office FrontPage 2003, it can no longer be modified in the Web browser.

Note

To modify a view you must be a member of the Web Designer site group or a site group that has the Manage Lists right.

I don't see my name in the list of users on the User Information page

You have not yet participated in the SharePoint site. Click Documents and Lists and then do any of the following:

  • Go to a discussion board and participate in a discussion.

  • Go to a document library and upload a document.

  • Go to a list and add an item

  • Go to a survey and respond to it.

    Note

    To perform any of the above tasks you must be a member of the Contributor site group or a site group that has the Add Items right.

I can't get custom Active Server Pages to work correctly on my site

By default, the ISAPI filter for Windows SharePoint Services blocks the use of any ASP pages that are not part of the Windows SharePoint Services installation. If you want to use custom ASP pages with your SharePoint sites, you must put the ASP pages in a separate virtual directory and create an excluded path for the directory in Windows SharePoint Services. This allows Internet Information Services (IIS), rather than Windows SharePoint Services, to control the directory and allows the ASP pages to run.

Note

To perform these steps, you must be a member of the local Administrators group on the server running Windows SharePoint Services.

I want to change the order of the list of views

Views appear in the order they were created. To put views in the desired order, set the view that you want to appear first as the default view, delete the other views, and then re-create the other views in the order you want them to appear.

Note

To create or delete a view you must be a member of the Web Designer site group or a site group that has the Manage Lists right.

I can't create another column of a certain type

Windows SharePoint Services sets limits on the number of columns of a certain type that you can create in each list or library. The following table lists the limits by column type.

Column Type Maximum Number

Single line of text AND Choice (Drop Down Menu or Radio Buttons)*

64

Multiple lines of text AND Choice (Checkboxes (allow multiple sections))*

32

Number AND Currency*

32

Lookup

16

Yes/No

16

Calculated

8

*In rows marked with an asterisk (*), the number given is the total for all columns of both of the types in the row combined. For example, you can create 16 Number and 16 Currency columns, or 30 Number columns and 2 Currency columns, but not 32 Number columns and 32 Currency columns.

Note

When you create a list or library, the single line of text column Title is automatically created. You can customize this column, but not delete it.