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System Requirements for MDM Servers and Managed Devices

  • Article

2/9/2009

The servers, network, and managed Windows Mobile devices that make up a Microsoft System Center Mobile Device Manager (MDM) 2008 Service Pack 1 system require that you install and configure specific hardware and software for the installation.

Software Requirements for MDM Servers

Each server role in MDM 2008 SP1 has specific software prerequisites for the installation. Make sure that you update all Windows Server 2003 operating systems to include the most recent service packs, and that you configure the Windows-based operating system correctly before you start deployment.

Note

To view administrator options to update Windows-based servers to include the most recent updates, see this Microsoft Web page: https://go.microsoft.com/fwlink/?LinkId=106611. For more information about Microsoft security, see the Microsoft Security Web page: https://go.microsoft.com/fwlink/?LinkId=62649.

MDM infrastructure described in this section assumes that all servers are using a clean installation of the Windows-based operating systems, applications, and services listed.

Note

You can use MDM Best Practices Analyzer Tool to analyze a group of servers to determine if prerequisites for deploying MDM 2008 SP1 are met. You can also use the tool to analyze servers post-deployment to verify things such as port settings. To download the tool, see MDM Best Practices Analyzer Tool at this Microsoft Web page: https://go.microsoft.com/fwlink/?LinkID=127030.

MDM Core Components

Role Operating system Applications and services

SQL database server

Windows Server 2003 with SP2
  • Member of the Active Directory domain
  • Microsoft SQL Server 2005 Standard Edition Service Pack 2 (SP2) or a later version
  • Full product version of SQL Server must be installed; Express Edition is not supported
  • Microsoft SQL Server 2008 is not supported
  • Install the English or local language version of SQL Server
  • For better performance in a production environment, do not install SQL Server on a server that is running MDM

MDM Device Management Server

Windows Server 2003 Standard x64 Edition with SP2
  • Member of the Active Directory domain
  • Internet Information Services (IIS) 6.0 and World Wide Web Publishing Service
  • .NET Framework 2.0 SP1 or later
  • Windows Server Update Services (WSUS) 3.0 SP1
  • Microsoft Report Viewer Redistributable 2005 (optional)

MDM Enrollment Server

Windows Server 2003 Standard x64 Edition with SP2
  • Member of the Active Directory domain
  • Internet Information Services (IIS) 6.0 and World Wide Web Publishing Service
  • .NET Framework 2.0 SP1 or later

MDM Gateway Server

Windows Server 2003 Standard x64 Edition with SP2
  • Stand-alone server in perimeter network, or member of the Active Directory domain
  • Internet Information Services (IIS) 6.0 and World Wide Web Publishing Service
  • .NET Framework 2.0 SP1 or later

MDM 2008 SP1 does not support installation of MDM server roles on Windows Server 2008. Installation of MDM server roles is supported on Windows Server 2003 only.

However, MDM 2008 SP1 supports Windows Server 2003 and Windows Server 2008 Active Directory domain and functional levels. MDM 2008 SP1 supports installation in Active Directory domains at the following domain and forest functional levels:

Functional Level Supported?

Windows 2000 mixed (default)

No

Windows 2000 native

No

Windows Server 2003 interim

No

Windows Server 2003 Native

Yes

Windows Server 2008 Native

Yes

Review the following additional requirements before you install the MDM 2008 SP1 system:

  • Report Viewer is not required for WSUS software distribution. However, if you do not install Report Viewer, you cannot view result information about WSUS deployments.
  • If you install MDM Enrollment Server in a language that differs from that of the Microsoft SQL Server installation, and you connect to the server that is running SQL Server remotely, you must install MDM Enrollment Server at a command prompt. During the installation, you must specify the name of the Anonymous account on the server that is running SQL Server by using the ENWEB_SVC_ACC property. For more information, see "Required Language Version for SQL Server" in Install and Configure SQL Server for MDM.

Administration Components

Administrator Tools Applications and Services

MDM Software Distribution Console
  • WSUS 3.0 SP1 Console
  • .NET Framework 2.0 SP1 or later
  • Windows PowerShell 1.0
  • MMC 3.0

Group Policy extensions
  • Group Policy Management Console
  • Windows Server x32 editions or Windows Vista x64 editions
  • .NET Framework 2.0 SP1 or later

MDM Console
  • MMC 3.0
  • Windows PowerShell 1.0
  • .NET Framework 2.0 SP1 or later

MDM Administrator Tools provides management support over the MDM infrastructure together with the following three consoles:

  • MDM Console
  • MDM Software Distribution Console
  • Group Policy Management Console (GPMC) with MDM Group Policy extensions

Only 32-bit software platforms and 64-bit platforms running Windows Vista support GPMC. During MDM deployment, install GPMC on a server or desktop that meets this requirement so that you can configure MDM Group Policy settings.

Important

You cannot manage servers and devices from earlier versions of MDM by using MDM Console and MDM Shell in MDM 2008 SP1. You must use MDM Console and MDM Shell in MDM 2008 to manage MDM 2008 components, and MDM Console and MDM Shell in MDM 2008 SP1 to manage MDM 2008 SP1 components. Additionally, you cannot install MDM Console and MDM Shell for MDM 2008 SP1 on the same computer with MDM Console and MDM Shell for MDM 2008.

Infrastructure Components

Role Operating System Applications and Services

Domain controller

Windows Server 2003 Standard or Enterprise Edition with SP1

or

Windows Server 2008
  • Active Directory
  • Access to Domain Name System (DNS)

Microsoft Enterprise Certification Authority

Windows Server 2003 Enterprise Edition with SP2
  • Internet Information Services (IIS) 6.0 and World Wide Web Publishing Service
  • Windows Server 2003 Standard Edition is not supported

Note

If you install an MDM component on a domain controller, the domain controller operating system must be Windows Server 2003 Standard or Enterprise Edition with SP2. MDM does not support installing MDM server roles on Windows Server 2008.

If your environment does not use WINS, you can enable the Windows Mobile device to concatenate the Value that you provide to the Shortname and send that host name to DNS. To enable this functionality, distribute a Group Policy setting to the device that contains the following registry key. Without this key, the device sends only the Shortname and assumes that DNS can resolve it.

The following table shows the properties of the registry key.

Location New Key Type Value

HKLM\Comm\MSEC\IPSECVPNNIC1\Parms\TCPIP

Domain

String

Example: dns.corp.contoso.com

If your environment uses WINS, you should set the registry key above and meet the following additional requirements. You must have a WINS server in the perimeter network, or allow NetBIOS names to cross the firewall inbound. Additionally, set the following registry key for Name Resolution search order.

Location New Key Type Value

HKLM\Comm\AFD

NameResolutionOrdering

Dword

4

Hardware Requirements for MDM Servers

The following requirements apply to all MDM 2008 SP1 servers: MDM Enrollment Server, MDM Device Management Server, and MDM Gateway Server.

Hardware Requirement

Processor
  • x64-bit architecture-based server with Intel processor that supports Intel 64 architecture (formerly known as Intel EM64T)
  • AMD processor that supports the AMD64 platform
  • Recommended: Dual processors at 2700 MHz or faster

Memory
  • 4 GB of RAM. You may have to increase this amount for servers that are running SQL Server. Refer to SQL Server documentation for more information.

Disk Space
  • 100 GB of free disk space for installation and data storage

Network
  • One network adapter for each server that is running SQL Server, MDM Enrollment Server, and MDM Device Management Server. Must be 100 Mb/s or faster
  • Two network adapters for each MDM Gateway Server. Must be 100 Mb/s or faster.

Requirements for Managed Devices

Windows Mobile devices that you manage by using MDM must be running Windows Mobile 6.1 or a later version. For more information about support for Windows Mobile devices in MDM, see this Microsoft Web site: https://go.microsoft.com/fwlink/?LinkId=107520.

To learn more about MDM software prerequisites and to find MDM software downloads, see these Microsoft Web sites:

MMC

Windows PowerShell

GPMC

SQL Server

IIS

.NET Framework

Windows

WSUS