System Center 2012 - Service Manager

Download the Microsoft System Center 2012 - Service Manager Guide

Launch the download of the IPD guide for System Center 2012 – Service Manager.

Launch the download of the entire released Infrastructure Planning and Design Guide series.

Visit the Download Center to select other released guides in the Infrastructure Planning and Design Guide series.

About This Guide

The Infrastructure Planning and Design (IPD) Guide for System Center 2012 - Service Manager can help your organization more quickly benefit from this platform for automating and adapting IT Service Management best practices such as those found in Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL). This guide takes you through an easy-to-follow process for successfully designing the servers and components of a Service Manager implementation. The result will be a design that is sized, configured, and appropriately placed to deliver the stated business benefits, while also considering the performance, capacity, and fault tolerance of the system.

IP&D - SC2012 - SM

Figure 1. Decision flow chart

In More Detail

The Infrastructure Planning and Design Guide for System Center 2012 - Service Manager includes the following four-step process:

  • Step 1: Define the Project Scope and Requirements.

  • Step 2: Design the Management Groups.

  • Step 3: Design the Service Manager Management Server Infrastructure.

  • Step 4: Design the Data Warehouse Management Server Infrastructure.

Feedback

Please send questions or comments about this guide to IPDfdbk@microsoft.com.

About Solution Accelerators

Solution Accelerators are authoritative resources that help IT pros plan, deliver, operate, and manage IT systems that address real-world scenarios. Solution Accelerators provide free, prescriptive guidance and automation to accelerate cross-product integration, core infrastructure development, and other enhancements.

Sign up to receive the Solution Accelerator Notifications newsletter so that you can stay informed about new Solution Accelerator releases and updates. The newsletter covers such areas of interest as:

  • Communication and collaboration

  • Security, data protection, and recovery

  • Deployment

  • Operations and management

See also