Support for Tablet Browser, CRM for Tablets, and CRM for Phones with Microsoft Dynamics CRM
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Applies to: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2015
Original KB number: 3019557
Introduction
This article defines supportability for Tablet Browser, CRM for Tablets, and CRM for Phones with Microsoft Dynamics CRM.
The following support is provided for these components with Microsoft Dynamics CRM.
CRM for Tablet and Browser support for Microsoft Dynamics CRM 2016
| Platform |
Devices |
Screen size |
Browser |
CRM 2016 version |
Build number |
| Android 4.2 |
Samsung Galaxy Tab 3, Google Nexus 10, Asus Transformer Pad Infinity TF700 |
10.1" |
4.2.2 |
RTM |
8.0.0.1088 |
| Android 4.3 |
Samsung Galaxy Note 10 |
10.1" |
4.3 |
RTM |
8.0.0.1088 |
| Android 4.4 |
Samsung Galaxy Tab 4, Samsung Galaxy Tab S, Google Nexus 10 |
|
4.4 |
RTM |
8.0.0.1088 |
| Android 5.0 |
Google Nexus 10 |
|
5.0 |
RTM |
8.0.0.1088 |
| iOS7 |
iPad third generation (iPad3) or later generations |
9-inch (diagonal) or larger |
Safari |
RTM |
8.0.0.1088 |
| iOS8 |
iPad third generation (iPad3) or later generations |
9-inch (diagonal) or larger |
Safari |
RTM |
8.0.0.1088 |
| iOS9 |
iPad third generation (iPad3) or later generations |
9-inch (diagonal) or larger |
Safari |
RTM |
8.0.0.1088 |
| Windows 8 (App support for CRM Online Only) |
|
|
IE 10 / IE 11 |
RTM |
8.0.0.1088 |
| Windows 8.1 |
|
|
IE 11 |
RTM |
8.0.0.1088 |
| Windows 10 |
|
|
IE 11 |
RTM |
8.0.0.1088 |
CRM for Tablet and Browser support for Microsoft Dynamics CRM 2015
| Platform |
Devices |
Screen size |
Browser |
CRM 2015 version |
Build number |
| Android 4.2 |
Samsung Galaxy Tab 3, Google Nexus 10, Asus Transformer Pad Infinity TF700 |
10.1" |
4.2.2 |
RTM |
7.0.0.3543 |
| Android 4.3 |
Samsung Galaxy Note 10 |
10.1" |
4.3 |
RTM |
7.0.0.3543 |
| Android 4.4 |
Samsung Galaxy Tab 4, Samsung Galaxy Tab S, Google Nexus 10 |
|
4.4 |
0.1 |
7.0.1.129 |
| Android 5.0 |
Google Nexus 10 |
|
5.0 |
1.1 |
7.1.1.3113 |
| iOS6 |
iPad third generation (iPad3) or later generations |
|
Safari |
RTM |
7.0.0.3543 |
| iOS7 |
iPad third generation (iPad3) or later generations |
|
Safari |
RTM |
7.0.0.3543 |
| iOS8 |
iPad third generation (iPad3) or later generations |
|
Safari |
0.1 |
7.0.1.129 |
| Windows 8 (App support for CRM Online Only) |
|
|
IE 10 / IE 11 |
RTM |
7.0.0.3543 |
| Windows 8.1 |
|
|
IE 11 |
RTM |
7.0.0.3543 |
CRM for Tablet and Browser support for Microsoft Dynamics CRM 2013
| Platform |
Devices |
Screen size |
Browser |
CRM 2013 version |
Build number |
| Android 4.2 |
Samsung Galaxy Tab 3, Google Nexus 10, Asus Transformer Pad Infinity TF700 |
10.1" |
4.2.2 |
Service Pack 1 |
6.1.0.581 |
| Android 4.3 |
Samsung Galaxy Note 10 |
10.1" |
4.2.2 |
Service Pack 1 |
6.1.0.581 |
| Android 4.4 |
|
|
Chrome |
SP1 UR3 |
6.1.3.119 |
| iOS7 |
iPad third generation (iPad3) or later generations |
|
Safari |
Update Rollup 2 |
6.0.2.43 |
| iOS8 |
iPad third generation (iPad3) or later generations |
|
Safari |
SP1 UR3 |
6.1.3.119 |
| Windows 8 |
|
|
IE 10 |
RTM |
6.0.0.809 |
| Windows 8 |
|
|
IE 11 |
Update Rollup 2 |
6.0.2.43 |
| Windows 8.1 |
|
|
IE 11 |
Update Rollup 2 |
6.0.2.43 |
CRM for Phones support for Microsoft Dynamics CRM 2016
| Platform |
Browser |
App |
CRM 2016 version |
Build number |
| Android 4.4 |
Yes |
Yes |
RTM |
8.0.0.2074 |
| Android 5.0 |
Yes |
Yes |
RTM |
8.0.0.2074 |
| Blackberry 6 |
Yes |
No |
RTM |
8.0.0.2074 |
| Blackberry 7 |
Yes |
No |
RTM |
8.0.0.2074 |
| Blackberry 10 |
Yes |
No |
RTM |
8.0.0.2074 |
| iOS7 |
Yes |
Yes |
RTM |
8.0.0.2074 |
| iOS8 |
Yes |
Yes |
RTM |
8.0.0.2074 |
| iOS9 |
Yes |
Yes |
RTM |
8.0.0.2074 |
| Windows Phone 8.1 |
Yes |
Yes |
RTM |
8.0.0.2074 |
| Windows Phone 10 |
Yes |
Yes |
RTM |
8.0.0.2074 |
CRM for Phones support for Dynamics CRM 2015
| Platform |
Browser |
App |
CRM 2015 version |
Build number |
| Android 4.0 |
Yes |
Yes |
RTM |
7.0.0.3543 |
| Android 4.1 |
Yes |
Yes |
RTM |
7.0.0.3543 |
| Android 4.2 |
Yes |
Yes |
RTM |
7.0.0.3543 |
| Android 4.3 |
Yes |
Yes |
RTM |
7.0.0.3543 |
| Android 4.4 |
Yes |
Yes |
RTM with October 2014 App Update |
7.0.0.3543 |
| Blackberry 6 |
Yes |
No |
RTM |
7.0.0.3543 |
| Blackberry 7 |
Yes |
No |
RTM |
7.0.0.3543 |
| Blackberry 10 |
Yes |
No |
RTM |
7.0.0.3543 |
| iOS6 |
Yes |
Yes |
RTM |
7.0.0.3543 |
| iOS7 |
Yes |
Yes |
RTM |
7.0.0.3543 |
| iOS8 |
Yes |
Yes |
RTM with CRM 2015 App Update |
7.0.0.3543 |
| Windows Phone 8 |
Yes |
Yes |
RTM |
7.0.0.3543 |
| Windows Phone 8.1 |
Yes |
Yes |
RTM |
7.0.0.3543 |
CRM for Phones support for Dynamics CRM 2013
| Platform |
Browser |
App |
CRM 2013 version |
Build number |
| Android 4.0 |
Yes |
Yes |
RTM |
6.0.0.809 |
| Android 4.1 |
Yes |
Yes |
RTM |
6.0.0.809 |
| Android 4.2 |
Yes |
Yes |
RTM |
6.0.0.809 |
| Android 4.3 |
Yes |
Yes |
RTM |
6.0.0.809 |
| Android 4.4 |
Yes |
Yes |
SP1 UR3 |
6.1.0.581 |
| Blackberry 6 |
Yes |
No |
RTM |
6.0.0.809 |
| Blackberry 7 |
Yes |
No |
RTM |
6.0.0.809 |
| Blackberry 10 |
Yes |
No |
RTM |
6.0.0.809 |
| iOS6 |
Yes |
Yes |
RTM |
6.0.0.809 |
| iOS7 |
Yes |
Yes |
RTM |
6.0.0.809 |
| iOS8 |
Yes |
Yes |
SP1 UR3 |
6.1.3.119 |
| Windows Phone 8 |
Yes |
Yes |
RTM |
6.0.0.809 |
| Windows Phone 8.1 |
Yes |
Yes |
RTM |
6.0.0.809 |