UI flows can't launch recorder

Important

This article covers topics related to legacy systems. Migrate your flows created with these solutions to Power Automate for desktop or delete them.

• Selenium IDE is deprecated and will no longer work after February 28th, 2023.
• Windows recorder (V1) is deprecated and no longer works.

This article provides a solution to an issue where UI flows recorder won't launch.

Applies to:   Power Automate
Original KB number:   4555735

Symptoms

UI flows recorder won't launch. Instead, the UI flows wizard prompts you to download the installation package.

Verifying the issue

1. Check that you're using a compatible web browser:

   • Microsoft Edge (version 80 or later)
   • Google Chrome

2. Check that you've enabled the UI flows for Power Automate chromium extension:

   • In Microsoft Edge, navigate to edge://extensions
   • In Google Chrome, navigate to chrome://extensions

   Verify that the extension is enabled in the extensions page:

   

   Enable the extension by toggling the switch on the card.

3. Verify that the UI flows service is running

   There should be an icon in the system tray:

   

   If the icon isn't present, you can manually start the service by searching for UI flows in the start menu:

   

4. Check that you've installed the UI flows package:

   • In Windows 10, navigate to Settings → Apps & features
   • In Windows 8.1 or earlier, navigate to Control Panel → Add or Remove Programs

   Look for the UI flows installation package:

   

   If the package isn't installed, follow the instructions in the UI flows wizard to download and install the latest version.