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Repeat the installation of a client access license

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

To repeat the installation of a client access license

  1. Open Terminal Server Licensing.

  2. In the console tree, right-click the Terminal Server license server for which you want to reload the client access license (CAL), point to Advanced, and then click Repeat Last Installation. The Licensing Wizard starts.

  3. In Information Needed, confirm that the required information is correct, and then click Next.

    Your request is sent to the Microsoft Clearinghouse for processing.


  • To perform this procedure, you must be a member of the Administrators group on the local computer, or you must have been delegated the appropriate authority. If the computer is joined to a domain, members of the Domain Admins group might be able to perform this procedure. As a security best practice, consider using Run as to perform this procedure.

  • Terminal Serviceslicensingopen

  • You cannot repeat the installation of a CAL by using the Web Browser installation method.

  • You might need to reinstall Terminal Server CALs in situations such as the following:

    • A catastrophic failure or any other event that causes the loss of or corruption to the licensing database, when a known good backup is not available. In this case, you must reinstall Terminal Server Licensing, reactivate the license server, and then reinstall the previously issued CALs.

    • If you upgrade or migrate a Windows 2000 license server to Windows Server 2003. In this case, you must reinstall the Windows 2000 Terminal Server CALs on the Windows Server 2003 license server.

      In each of these cases, you must call the Microsoft Clearinghouse to reinstall the appropriate CALs. For information about how to call the Clearinghouse, see Locate the Microsoft Clearinghouse telephone number for your country or region.

  • For more information about Terminal Server and Terminal Server Licensing, see Guidelines for Deploying Terminal Server ( and Windows Server 2003 Terminal Server Licensing (

Information about functional differences

  • Your server might function differently based on the version and edition of the operating system that is installed, your account permissions, and your menu settings. For more information, see Viewing Help on the Web.

See Also


Install Client Access Licenses
Connect to a Terminal Server license server
Change Terminal Server license server properties
Recovering client access licenses on a Terminal Server license server
Purchasing and installing client access licenses on a Terminal Server license server