Event ID 219 — AD RMS Cluster Availability
Applies To: Windows Server 2008
An Active Directory Rights Management Services (AD RMS) cluster and its clients must have network access to publish and consume rights-protected content.
|Product:||Windows Operating System|
|Source:||Active Directory Rights Management Services|
|Message:||A request was made with a payload that was too big or to a URI that was too long.
Increase maximum size of URI in registry
The Uniform Resource Identifier (URI) in the AD RMS request is too long.
To resolve this, do one of the following:
- Decrease the length of the URI by applying rights-protection to smaller files or by using shorter computer names for the AD RMS-enabled clients.
- Increase the maximum bytes that Internet Information Services (IIS) will accept in an AD RMS request.
To increase the maximum size of the URI in the registry:
To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.
Caution: Incorrectly editing the registry might severely damage your system. Before making changes to the registry, you should back up any valued data.
- Log on to the AD RMS server that is logged in the event.
- In the Start Search box, type regedit, and then press ENTER.
- Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Http\Parameters.
- Right-click Parameters, point to New, and then click DWORD (32-bit) Value.
- Type UriMaxUriBytes for the name, and then press ENTER.
- Right-click UriMaxUriBytes, and then click Modify.
- Type the new value in bytes, and then click OK. The default value for this registry entry is 4096 with a maximum value of 16777216.
AD RMS allows the user to apply rights-protection to a document and specify a Windows Live ID user to consume the content. Use the first procedure, "Ensure that the AD RMS cluster can contact the Windows Live ID service," to ensure that the AD RMS cluster can access the Internet to establish this trust policy.
Use the second procedure, "Check for connectivity to the Microsoft Activation service," to ensure that the Windows Rights Management Services (RMS) client version 1.0 with no service packs can contact the Microsoft Activation service on the Internet.
Use the third procedure, "Ensure that the AD RMS cluster is available on the network," to ensure that AD RMS-enabled clients on an organization's network can access the AD RMS cluster.
To perform these procedures, you must be a member of the local Users group, or you must have been delegated the appropriate authority.
Ensure that the AD RMS cluster can contact the Windows Live ID service
To ensure that the AD RMS cluster can contact the Windows Live ID service:
- Log on to the AD RMS server as the AD RMS service account.
- Click Start, point to All Programs, and then click Internet Explorer.
- In the address bar, type https://certification.drm.microsoft.com, and then type ENTER.
Check for connectivity to the Microsoft Activation service
To check for connectivity to the Microsoft Activation Service:
Log on to a client computer.
Click Start, click All Programs, and then click Internet Explorer.
In the address bar, type https://activation.drm.microsoft.com/activation/activation.asmx, and then press ENTER.
If the URL resolves to a Web page with the title ActivationWebService Web Service, the activation URL is operating correctly.
If the URL does not resolve, check to make sure that it is allowed through the network proxy and that the URL is not being blocked by a firewall.
Note: This is valid only for the RMS Client version 1.0 with no service packs. The RMS Client with Service Pack 1 and the RMS Client with Service Pack 2 do not connect to the Microsoft Activation Service.
Ensure that the AD RMS cluster is available on the network
To ensure that the AD RMS cluster is available on the network:
- Log on to an AD RMS-enabled client computer.
- Click Start, point to All Programs, point to Microsoft Office, and then click Microsoft Office Word 2007.
- In the new document type This is a test document.
- Click the Microsoft Office Start Button, point to Prepare, point to Restrict Permissions, and then click Restricted Access.
- Select the Restrict permissions to this document check box.
- Type another AD RMS user's e-mail address in the Read box, and then click OK.
- Send this file to the person who was granted access in step 6.
- Have this person open the document and verify that he or she cannot do anything else with the document such as print it.