Event ID 7031 — Service Stop Operations
Applies To: Windows Server 2008 R2
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Service Control Manager (SCM) stops services and driver services. It also reports when services terminate unexpectedly or fail to restart after it takes corrective action.
Event Details
| Product: | Windows Operating System |
| ID: | 7031 |
| Source: | Service Control Manager |
| Version: | 6.1 |
| Symbolic Name: | EVENT_SERVICE_CRASH |
| Message: | The %1 service terminated unexpectedly. It has done this %2 time(s). The following corrective action will be taken in %3 milliseconds: %5. |
Resolve
Change the recovery actions
To resolve this issue, change the recovery actions that the Service Control Manager (SCM) will take when a service fails.
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To change the recovery actions for a service:
Open the Services snap-in by clicking the Start button, Control Panel, and Administrative Tools, then double-clicking Services.
Note: For Windows Vista, use the Classic View display option in Control Panel to see the Administration Tools.
In the details pane of the Services snap-in, right-click on the name of the service you want to stop and select Properties.
Click the Recovery tab and specify the recovery actions for the service (for example, restart the service or the computer, take no action, or run a program).
Verify
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To verify that a service has stopped:
Open the Services snap-in by clicking the Start button, Control Panel, and Administrative Tools, then double-clicking Services.
Note: For Windows Vista, use the Classic View display option in Control Panel to see the Administration Tools.
In the details pane of the Services snap-in, locate the name of the service and verify that the Status column shows a blank status.