Event ID 708 — Volume Recovery
Applies To: Windows Server 2008 R2
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You can use the wbadmin start recovery command or the Recovery Wizard in Windows Server Backup to restore a volume. When you restore a full volume, all contents of the volume are restored—you cannot selectively restore individual files or folders.
In addition, you can use a Windows Setup disc or a separate installation of the Windows Recovery Environment to perform a full server (all volumes) recovery.
Event Details
| Product: | Windows Operating System |
| ID: | 708 |
| Source: | Microsoft-Windows-Backup |
| Version: | 6.1 |
| Symbolic Name: | ADMIN_VOLUME_RESTORE_GENERIC_FAILURE_EVENT |
| Message: | Restore of '%1' failed with errors at '%2'. Error reported '%3'(%4). Please rerun recovery once the issue is resolved. |
Resolve
Review event details for solutions for failed recovery
If the volume recovery fails, review the details for the applicable events to find out why the recovery operation failed. Then re-run the recovery.
To do this, follow these general steps:
- Find the applicable events in Event Viewer, and then review the details for those events to find out why the recovery operation failed. For more information, see "Review event details in Event Viewer."
- Review the details provided about the failure in the Windows Server Backup snap-in start page. For more information, see "Review error messages in the Windows Server Backup snap-in."
- Confirm that the location you want to perform the recovery to is online.
- After resolving any errors that you find in performing the steps above, re-run another volume recovery. For more information, see "Recover volumes using the Windows Server Backup snap-in."
To perform these procedures, you must have membership in Backup Operators or Administrators, or you must have been delegated the appropriate authority.
Review event details in Event Viewer
To review event details for a volume recovery in Event Viewer:
- Open Event Viewer. Click Start, click Administrative Tools, and then click Event Viewer.
- In the left pane, double-click Applications and Service Logs, double-click Microsoft, double-click Windows, double-click Backup, and then click Operational.
- In the right pane, click the Details tab, and then click XML View.
- Click an event in the list.
- Review <Data Name="VolumesInfo"> to see the error code (XML Node: HResult) and detailed error code (XML Node: DetailedHResult), along with other details about the volume whose recovery failed.
- Review <Data name="RecoveryTargetVolumeName"> to see the volume where recovery was being performed to, and use this information to diagnose any errors related to the recovery location.
- Review error messages for the error codes, as described in "Review error messages in the Windows Server Backup snap-in."
Review error messages in the Windows Server Backup snap-in
To view error messages using Windows Server Backup:
- Open the Windows Server Backup snap-in. Click Start, click Administrative Tools, and then click Windows Server Backup.
- On the start page, under Messages, double-click the event for the failed volume recovery, click the Errors tab, and view the text under Message.
Recover volumes using the Windows Server Backup snap-in
Before you begin, you should:
- Make sure that the computer that you are recovering volumes to is running Windows Server 2008.
- Make sure the external disk or shared folder that is hosting the backup is online and available to the server. Or, if you are using a backup on DVDs or removable media, make sure that the DVD drive or device is attached to your local server and online, and that all DVDs that contain the backup are labeled and available.
- Determine which volumes you want to recover.
To recover a volume:
Open the Windows Server Backup snap-in. Click Start, click Administrative Tools, and then click Windows Server Backup.
In the Actions pane of the snap-in default page, under Windows Server Backup, click Recover. This opens the Recovery Wizard.
On the Getting started page, specify whether you will recover volumes from backups stored on this computer or another computer, and then click Next.
If you are recovering volumes from backups stored on another computer, do the following, and then click Next:
- On the Specify location type page, specify whether the backup that you want to restore from is on a local drive or in a remote shared folder.
- If you are recovering from a local drive, on the Select backup location page, select the location of the backup from the drop-down list. If you are recovering from a remote shared folder, on the Specify remote folder page, type the path to the folder that contains the backup. In the folder, the backup should be stored at \\<RemoteSharedFolder>\WindowsImageBackup\<ComputerName>\<YourBackup>.
If you are recovering from this computer, on the Select backup location page, select the location of the backup from the drop-down list. If you are recovering from DVD or removable media, you are prompted to insert the device or first DVD in the series. Then, click Next.
Then, for a recovery either from the local computer or another computer, on the Select backup date page, select the date from the calendar and the time from the drop-down list of backup you want to restore from.
On the Select recovery type page, click Volumes, and then click Next.
On the Select volumes page, select the check boxes associated with the volumes in the Source Volume column that you want to recover. Then, from the associated drop-down list in the Destination Volume column, select the location that you want to recover the volume to. Click Next.
Important: You will receive a message that any data on the destination volume will be lost when you perform the recovery. Make sure that the destination volume is empty or does not contain information that you will need later.
On the Confirmation page, review the details, and then click Recover to restore the specified volumes.
On the Recovery progress page, you can view the status of the recovery operation and whether or not it was successfully completed.
Verify
To verify that a volume recovery was successful, after you perform the recovery, look for Event ID 194, which indicates that the recovery completed without errors.
To perform this procedure, you must have membership in Backup Operators or Administrators, or you must have been delegated the appropriate authority.
To verify that a volume recovery was successful:
- Open Event Viewer. Click Start, click Administrative Tools, and then click Event Viewer.
- In the left pane, double-click Applications and Service Logs, double-click Microsoft, double-click Windows, double-click Backup, and then click Operational.
- In the Event ID column, look for event 194.
- For this event, confirm that the the value in the Source column is Backup.