Event ID 23012 — Virtual Machine Integration Services
Applies To: Windows Server 2008
This is preliminary documentation and subject to change.
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Virtual Machine Integration Services
Event Details
| Product: | Windows Operating System |
| ID: | 23012 |
| Source: | Microsoft-Windows-Hyper-V-Worker |
| Version: | 6.0 |
| Symbolic Name: | MSVM_VDEV_MAJOR_VERSION_MISMATCH |
| Message: | Device '%3' in '%1' cannot load because it is incompatible with virtualization stack. Server version %4 Client version %5 (Virtual machine %2). |
Resolve
Check VDEV version
Ensure that the version of the virtual device driver (VDEV) installed in the virtual machine matches that of the virtualization server (somteimes called a host). If not, reinstall the integration components in the virtual machine.
Verify
The integration services are all shown in a running state in the service control manager of the virtual machine. All the guest Hyper-V drivers are in a healthy state. Additionally, any operations that involve the integration services complete successfully.