Event ID 12292 — VSS Shadow Copy Provider Operations

Applies To: Windows Server 2008 R2

Volume Shadow Copy Service (VSS) providers manage running volumes and create shadow copies of them on demand.

Event Details

Product: Windows Operating System
ID: 12292
Source: VSS
Version: 6.1
Message: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID %1 [%2]. %3


Note: This event can be caused by running backup software containing a 32-bit Volume Shadow Copy service (VSS) requester on a 64-bit version of Windows. In this case, you should contact the backup software vendor.

This event indicates a problem with a VSS provider.

To resolve this issue, contact Microsoft Customer Service and Support. For more information, see https://go.microsoft.com/fwlink/?LinkId=102491. You should provide the entire event log message as it appears in the Event Viewer. If you do not currently have Event Viewer open, see "Open Event Viewer and view events related to Volume Shadow Copy Service (VSS)."

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To open Event Viewer and view events related to VSS:

  1. Click Start, click Run, type eventvwr.msc, and then click OK. If the User Account Controldialog box appears, ensure that the action it displays is what you want, and then click Continue.
  2. Expand Windows Logs, and then click Application.
  3. To filter the events so that only events with a Source of VSS are shown, in the Actions pane, click Filter Current Log. On the Filter tab, in the Event sources drop-down list, select the checkbox for VSS. Select other options as appropriate, and then click OK.
  4. To sort the displayed events by date and time, in the center pane, click the Date and Time heading.


To verify that the Volume Shadow Copy Service (VSS) providers are operating correctly, retry the previous operation.

VSS Shadow Copy Provider Operations

File Services