Introduction to Troubleshooting DirectAccess

Updated: April 29, 2010

Applies To: Windows Server 2008 R2

This guide explains how to troubleshoot DirectAccess. If you are not familiar with this guide, review the following sections of this introduction.

When to use this guide

Use this guide when:

  • You have problems updating or operating DirectAccess infrastructure components.

  • You have problems with a new DirectAccess deployment.

  • You want to learn about troubleshooting techniques to use with DirectAccess.

How to use this guide

This guide contains the following topics:

Additional resources

To learn how to use DirectAccess troubleshooting tools and techniques in the DirectAccess test lab (, see the Test Lab Guide: Troubleshoot DirectAccess (

For a list of all the DirectAccess troubleshooting resources, see Troubleshoot DirectAccess in Windows Server 2008 R2 (