Install Remote Desktop Services Client Access Licenses by Using a Web Browser

Updated: February 16, 2011

Applies To: Windows Server 2008 R2

You can use the Web installation method when the computer running the Remote Desktop Licensing Manager tool does not have Internet connectivity, but you have access to the Web by means of a Web browser from another computer. The URL for the Web installation method is displayed in the Install Licenses Wizard.

Membership in the local Administrators group, or equivalent, on the RD Licensing server that you plan to configure, is the minimum required to complete this procedure. Review details about using the appropriate accounts and group memberships at Local and Domain Default Groups (

To install Remote Desktop Services client access licenses by using a Web browser

  1. On the license server, open Remote Desktop Licensing Manager. To open Remote Desktop Licensing Manager, click Start, point to Administrative Tools, point to Remote Desktop Services, and then click Remote Desktop Licensing Manager.

  2. Verify that the connection method for the Remote Desktop license server is set to Web Browser by right-clicking the license server on which you want to install Remote Desktop Services client access licenses (RDS CALs), and then clicking Properties. On the Connection Method tab, change the connection method if necessary, and then click OK.

  3. Right-click the license server on which you want to install the RDS CALs, and then click Install Licenses. The Install Licenses Wizard starts.

  4. Click Next.

  5. On the Obtain Client License Key Pack page, click the hyperlink to connect to the Remote Desktop Services Licensing Web site.

    If you are running Remote Desktop Licensing Manager on a computer that does not have Internet connectivity, note the address for the Remote Desktop Services Licensing Web site, and then connect to the Web site from a computer that has Internet connectivity.

  6. On the Remote Desktop Services Licensing Web page, under Select Option, select Install Client Access License tokens, and then click Next.

  7. Provide the following required information:

    • License Server ID   A 35-digit number, in groups of 5 numerals, which is displayed on the Obtain Client License Key Pack page in the Install Licenses Wizard.

    • License Program   Select the appropriate program through which you purchased your RDS CALs.

    • Last name or surname

    • First name or given name

    • Company name

    • Country/region

    You can also provide the optional information requested, such as company address, e-mail address, and phone number. In the organizational unit field, you can describe the unit within your organization that this license server serves.

  8. Click Next.

  9. The License Program that you selected on the previous page determines what information you need to provide on this page. In most cases, you must provide either a license code or an agreement number. Consult the documentation provided when you purchased your RDS CALs. In addition, you need to specify which type of RDS CAL and the quantity that you want to install on the license server.

  10. After you have entered the required information, click Next.

  11. Verify that all of the information that you have entered is correct. To submit your request to the Microsoft Clearinghouse, click Next. The Web page then displays a license key pack ID generated by the Microsoft Clearinghouse.


Retain a copy of the license key pack ID. Having this information with you facilitates communications with the Microsoft Clearinghouse, should you need assistance with recovering RDS CALs.

  1. In the Install Licenses Wizard, on the Obtain Client License Key Pack page, enter the license key pack ID in the boxes provided, and then click Next. The RDS CALs are installed on your license server.

  2. On the Completing the Install Licenses Wizard page, click Finish. The license server can now issue RDS CALs to clients that connect to a Remote Desktop Session Host (RD Session Host) server.