Event ID 20054 — RRAS Supporting Modules
Applies To: Windows Server 2008 R2
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To successfully load supporting modules, the dynamic-link library (DLL) must have the correct Windows system environment path and registry location.
Event Details
| Product: | Windows Operating System |
| ID: | 20054 |
| Source: | RemoteAccess |
| Version: | 6.1 |
| Symbolic Name: | ROUTERLOG_RASMAN_NOT_AVAILABLE |
| Message: | The Routing and Remote Access service failed to start because the Connection Manager failed to initialize because of the following error: %1 |
Resolve
Review the remote access service error code
There is not enough information available in the Routing and Remote Access service event message to provide a recommendation for the resolution of the problem. If you continue to get this error, contact Microsoft Product Support Services. For more information, see https://go.microsoft.com/fwlink/?LinkId=52267.
For more information about remote access service error codes, see article 163111 in the Microsoft Knowledge Base (https://go.microsoft.com/fwlink/?LinkID=91455).
Verify
You can verify that Remote Access Connection Manager is working by checking the installation or service status.
To check the status of the Remote Access Connection Manager service:
- Open Server Manager.
- In the navigation pane, double-click Diagnostics, and then click Services.
- In the details pane, verify that the Remote Access Connnection Manager service is installed and started.
Note: If the Remote Access Connection Manager service does not appear in the list of services, you might need to repair or reinstall the operating system. If you cannot start the Remote Access Connection Manager service, try restarting the computer.