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Event ID 1055 — File Share Resource Availability

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Applies To: Windows Server 2008 R2

Clients can access folders and files on a clustered file server only when the corresponding file share resource is available.

Event Details

Product: Windows Operating System
ID: 1055
Source: Microsoft-Windows-FailoverClustering
Version: 6.1
Symbolic Name: RES_SMB_SHARE_FAILED
Message: Health check for file share resource '%1' failed. Retrieving information for share '%2' (scoped to network name %3) indicated that the share does not exist (error code '%4'). Please ensure the share exists and is accessible.

Resolve

Check folder and share configuration

Confirm that the share exists and that the permissions allow access to the share. As needed, get more information about the problem by viewing the event in Event Viewer and looking up the error code. For more information, see "Opening Event Viewer and viewing events related to failover clustering" and "Finding more information about error codes that some event messages contain," later in this topic.

To open Event Viewer and view events related to failover clustering:

  1. If Server Manager is not already open, click Start, click Administrative Tools, and then click Server Manager. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  2. In the console tree, expand Diagnostics, expand Event Viewer, expand Windows Logs, and then click System.
  3. To filter the events so that only events with a Source of FailoverClustering are shown, in the Actions pane, click Filter Current Log. On the Filter tab, in the Event sources box, select FailoverClustering. Select other options as appropriate, and then click OK.
  4. To sort the displayed events by date and time, in the center pane, click the Date and Time column heading.

Finding more information about the error codes that some event messages contain

To find more information about the error codes that some event messages contain:

  1. View the event, and note the error code.
  2. Look up more information about the error code in one of two ways:

Verify

Verify that the clustered file server can come online, and observe whether additional events are logged regarding resources in the clustered file server.

To perform the following procedures, you must be a member of the local Administrators group on each clustered server, and the account you use must be a domain account, or you must have been delegated the equivalent authority.

To verify that a clustered file server can come online:

  1. To open the failover cluster snap-in, click Start, click Administrative Tools, and then click Failover Cluster Management. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  2. In the Failover Cluster Management snap-in, if the cluster you want to manage is not displayed, in the console tree, right-click Failover Cluster Management, click Manage a Cluster, and then select or specify the cluster that you want.
  3. If the console tree is collapsed, expand the tree under the cluster you want to manage, and then expand Services and Applications.
  4. Click the clustered file server that you want to view. In the center pane, view the status of the clustered file server and its associated resources. As needed, expand one or more visible resources until you see all the clustered resources you want to view.
  5. To bring a clustered file server online, in the console pane, right-click it, and then click Bring this service or application online. You can observe the status of the associated clustered resources as the Cluster service attempts to bring them online.

File Share Resource Availability

Failover Clustering